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Purchased Premium Membership, When Will I Get Upgraded

Discussion in 'Support & Feedback' started by amit_at_digitalpoint, Aug 14, 2014.

  1. #1
    Hello

    Its been over 24 hours after I purchased premium membership.
    I checked my account and its still limited.
    Searched the form and found this place as best to post about my enquiry.
    So when can I get upgraded, what's the usual time it takes ?
    SEMrush
    Thanks
     
    amit_at_digitalpoint, Aug 14, 2014 IP
    SEMrush
  2. Smyrl

    Smyrl Tomato Republic Staff

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    #2
    Is this your first time online since you purchased Premium Membership? If so you should see a status change within the next hour. All status changes are handled by a CRON job witch runs once an hour.
     
    Smyrl, Aug 14, 2014 IP
  3. amit_at_digitalpoint

    amit_at_digitalpoint Active Member

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    #3
    Its been already over 36 hours, I still haven't been upgraded,
    when I go to marketplace to sell, I still get the message, you need to upgrade your status.
     
    amit_at_digitalpoint, Aug 15, 2014 IP
  4. Smyrl

    Smyrl Tomato Republic Staff

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    #4
    Please respond to our existing conversation with the following information.

    Which account upgrade did you purchase?
    Transaction ID information regarding payment.

    I will need this information for my problem report.
     
    Smyrl, Aug 15, 2014 IP
  5. SocialProwl

    SocialProwl Banned

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    #5
    They are going to fuck you over hard.
    DP is known for giving their members the big Fuck You.
    Im sorry to hear you gave your money to this evil corporation.
     
    SocialProwl, Aug 15, 2014 IP
  6. amit_at_digitalpoint

    amit_at_digitalpoint Active Member

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    #6
    Replied
     
    amit_at_digitalpoint, Aug 16, 2014 IP