today i brought hosting from pronethosting.net after this i received this email from them Dear Tariq Rathore (Nexus), This is a notice that an invoice has been generated on 04/17/2009. Your payment method is: Credit Card Invoice #18802 Amount Due: $4.95 Due Date: 04/17/2009 Invoice Items Basic - Special 1 - mknexusonline.com (04/17/2009 - 04/16/2010) $4.95 ------------------------------------------------------ Sub Total: $4.95 Credit: $0.00 Total: $4.95 after 30 minutes i received another email from them Hi Tariq, Thanks for the email,We do see that your account status is fraud, We will be able to proceed with your request only if you send us the following documents. - scanned copy of your Hi Tariq, Thanks for the email, We do see that your account status is fraud, We will be able to proceed with your request only if you send us the following documents. - scanned copy of your government issued ID ( front and back) - scanned copy of a utility bill (front and back) - scanned copy of your credit card (front and back) We take security and privacy very seriously. Please understand that these measures are done to ensure the maximum security for our customers. ( front and back) - scanned copy of a utility bill (front and back) - scanned copy of your credit card (front and back) We take security and privacy very seriously. Please understand that these measures are done to ensure the maximum security for our customers. Any of you face this problem in Dp community plz helps me. and i can’t give Id card utility bill and credit card info too because now i can;t trust them it seems pronethosting give more then 50% discount but now give quality I am not fraud
That's weird... why do they need all that?! That never happened with any host! Contact them for the reason, and also google about it!
You cant say it doesnt happen with any host. Some hosts have fraud verification enabled on their billing, which may create problems sometimes if you happen to pay with your credit card, but when outside the city/place of your residence. gree124, are you sure u paid with cc while on a travel or something of sort?
http://www.pronethosting.net/company/contact-us/ I dont see any contact numbers of company office address.
No, its not weird. Its pretty much the norm with any reputable host. Do keep in mind that its not just us, the ISP that have fraud detection and verification measure, but our merchant/bank does as well. There have been times where our merchant wanted additional information and asked that we obtain it directly from the client, or find an alternative billing method. Its pretty normal.
sorry for late but i don't have internet haev at home according their last email they did not cut money account.but i will check today again from my banker because saturday adn sunday bank is off
If they use maxmind fraud protection it adds up all the points and then verifies if the payment is real or a fraud payment. e.g Ip not with the same address card registered 1 point. Just thinking this maybe it.
Same Proplem with me in what's called crazy summer offer I've just purchased their basic linux plan for $4.95/year .... and my account is terminatend (not even suspended) till I provide them with both : scanned copy of ID (front & back) scanned copy of CC (front & back) ??????????????