Product Support Thread

Discussion in 'Support & Feedback' started by Abhik, Jan 29, 2013.

0
  1. #1
    Hi,
    Where should I create my product support thread? In BST?
    I mean, if I list a Plugin for WordPress, should I create a thread in BST > Scripts?
     
    Abhik, Jan 29, 2013 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    You could do it under the WordPress section or under the Programming -> Scripts section
     
    digitalpoint, Jan 29, 2013 IP
  3. Abhik

    Abhik ..:: The ONE ::..

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    #3
    Thanks,
    IMHO, we should have a separate section for Product Support Threads with subsections of the product categories.

    :)
     
    Abhik, Jan 29, 2013 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Yeah... Might be a good idea. Would just need to figure out a way to do it without letting non-sellers to start threads there.
     
    digitalpoint, Jan 29, 2013 IP
  5. ryan_uk

    ryan_uk Illustrious Member

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    #5
    Hi mate, have you thought about creating a free blog to do product support from (until an alternative option is available)? In the end, it might help you get more sales too (if people are finding the blog through search engines and click through to DP to buy).
     
    ryan_uk, Jan 29, 2013 IP