Over the past two months I've had three sales on EBay where seller refused to sell at the winning price. Usually happens where seller thinks sale price is too low. Excuses vary. "Software didn't record my reserve price" is a favourite. Today's excuse was - "domain had already expried" (whois shows the domain has a year to go). Seller somehow thinks that refunding my payment makes it all OK. In the past I've simply let it go and just made a note not to bid on the seller's auction in the future. Anybody else having the same experience - what do you do to resolve?
Yeah I'd contact ebay in ever case ... the seller has entered into a contract to sell ... you have entered into a contract to buy. If people don't have a reserve then the 'hammer price' is the price you pay to buy and they receive to sell...as far as 'already expired is concerned', then that's just BS. Ebay need to take these complaints seriously and if necessary ban the sellers of these domains .... obviously if they have no feedback they have nothing to lose...but if they do they shouldn't try and back out with these lame excuses.
I usually find ebay very reliable. The feedback system can be a bit pointless, if you do have to leave bad feedback, its very likely the other party will do the same to you and spoil your positive feedback. I think ebay gives you a "strike" and if you do it a few times you get banned.
Totally true. A bad transaction, even if you completed your part of the bargain is almost an instant bad rating for you. Sad but true.
Yes press the button that says 'item not received' and ebay will usually be quite helpful, it worked for me last time and I got the domain woo.
Once the seller made the common excuse of reserve price not being recorded. I reported the user to eBay.