Problem with xoom

Discussion in 'Payment Processing' started by forumrating, Nov 7, 2009.

  1. #1
    i initiated a transaction with xoom which was cancelled by them,
    though in paypal its showing negetive amount of funds, but its written there the funds are yet to be accepted.

    xoom has sent in cancellation reply that they have refunded but its still showing me negetive balance amount, i tried to contact customer support frm last 2 days, no response,

    has any one faced similar issue, are they gonna return back the cancelled amount ?
     
    forumrating, Nov 7, 2009 IP
  2. nilatch

    nilatch Peon

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    #2
    i always use xoom for paypal transaction, i didn't know that this will happen to you, my transaction before was cancelled but after a couple for hours i receive my money. maybe your paypal account is limited because, or try to see the status of your paypal transaction if the money is already refunded
     
    nilatch, Nov 7, 2009 IP
  3. forumrating

    forumrating Notable Member

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    #3
    status is showing pending, my paypal account is verified and using frm last 4 yrs
     
    Last edited: Nov 7, 2009
    forumrating, Nov 7, 2009 IP
  4. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #4
    Don't worry as they will give you refund for sure. BTW have you tried them through phone call (indian phone number) ??

    DON.
     
    deluxdon, Nov 7, 2009 IP
  5. forumrating

    forumrating Notable Member

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    #5
    can u please give me their india phone number, ill try call thm frm my mobile
     
    forumrating, Nov 7, 2009 IP
  6. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #6
    I always call them from my mobile and they response everytime as well.

    DON.
     
    deluxdon, Nov 7, 2009 IP
  7. prettybomb2008

    prettybomb2008 Peon

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    #7
    If you have sent the money through yourself xoom will surely return and cancelled your request . Anyway just need to wait for it. It happens to me before and I think it takes 3-5 days before they have refund the money to my paypal.
     
    prettybomb2008, Nov 8, 2009 IP
  8. Red_Virus

    Red_Virus Well-Known Member

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    #8
    It takes around 5 business days for Xoom to refund money back to your PayPal account, don't worry and also keep in touch with the customer care #.
     
    Red_Virus, Nov 8, 2009 IP
  9. forumrating

    forumrating Notable Member

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    #9
    yes finally i got refunds thanks all for help, i did call up their customer support they were helpful
     
    forumrating, Nov 11, 2009 IP
  10. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #10
    Just need to confirm that my given contact number is correct or not ?? Used it little bit long time ago.

    DON.
     
    deluxdon, Nov 11, 2009 IP