Problem with Web Interface

Discussion in 'Optigold ISP' started by ISRV, Jan 12, 2005.

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  1. #1
    :eek: Hi guys! I am new to Optigold and I am trying to get it setup for our small ISP. I have FileMaker Pro 6 and the latest Optigold installed and I have followed the web installation instructions and redid the instruction several times and still I am unable to bring up the web interface pages. It says server not found. What am I doing wrong?

    Thanks
    Val
     
    ISRV, Jan 12, 2005 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Have you gone through Appendix B (the web server config section) in the user's guide?
     
    digitalpoint, Jan 12, 2005 IP
  3. ISRV

    ISRV Guest

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    #3
    I sure have several times. Even re-installed them both :confused:
     
    ISRV, Jan 12, 2005 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    If you physically go to the machine you have running Unlimited, open a web browser and go to http://localhost does anything happen?
     
    digitalpoint, Jan 12, 2005 IP
  5. ISRV

    ISRV Guest

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    #5
    Nope,, not by localhost, not by IP, Not by IP plus port. NADA
     
    ISRV, Jan 12, 2005 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    Hmmm... are you logged into Optigold as your web server employee on the web server machine? Can you double check that Web Companion is enabled and what port it's running on?
     
    digitalpoint, Jan 12, 2005 IP
  7. ISRV

    ISRV Guest

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    #7
    Yup, checked that several times too. It is running on port 8080 at the moment but I have tried 80 too. The only thing in my event viewer that makes me even wonder is the Windows Login Service was terminating.
     
    ISRV, Jan 12, 2005 IP
  8. digitalpoint

    digitalpoint Overlord of no one Staff

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    #8
    Well, nothing would be in your event viewer. To be honest, I'm not really sure. What if you turn off Web Companion and then turn it back on?
     
    digitalpoint, Jan 12, 2005 IP
  9. ISRV

    ISRV Guest

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    #9
    Nope, I didnt make sure that the folders were deleted when I uninstalled everything. Think it is holding some strange setting somewhere?
     
    ISRV, Jan 12, 2005 IP
  10. digitalpoint

    digitalpoint Overlord of no one Staff

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    #10
    It shouldn't matter.
     
    digitalpoint, Jan 12, 2005 IP
  11. ISRV

    ISRV Guest

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    #11
    Being right on the server, any firewall setting wont matter. But something dang sure does. Hmmmmmm
     
    ISRV, Jan 12, 2005 IP
  12. digitalpoint

    digitalpoint Overlord of no one Staff

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    #12
    Do you have a software based firewall (like the one built into Windows 2003) on the machine?
     
    digitalpoint, Jan 12, 2005 IP
  13. ISRV

    ISRV Guest

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    #13
    No I dont,, we have a firewall on our router. It is a Windows 2000 Server
     
    ISRV, Jan 12, 2005 IP
  14. digitalpoint

    digitalpoint Overlord of no one Staff

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    #14
    Not sure. You might need to give FileMaker a call, because you would need to be able to enable the Web Companion before Optigold will be able to do any web serving through it.
     
    digitalpoint, Jan 12, 2005 IP