problem with vbulletin board forum ( it cannot be visualized )

Discussion in 'Site & Server Administration' started by angeloitacare, Feb 15, 2010.

  1. #1
    hi all
    i have a forum :
    http://www.audiovoice-acoustics.com/forum/ , and someone must have changed the routing number, or something similar. Fact is, people outside of my country, are unable anymore, to see the homepage, can someone help me to solve this problem ?
    thanks Angelo
     
    angeloitacare, Feb 15, 2010 IP
  2. FavouritesBlog

    FavouritesBlog Peon

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    #2
    routing number? What routing number?

    People from what country cannot see your site?
     
    FavouritesBlog, Feb 15, 2010 IP
  3. angeloitacare

    angeloitacare Peon

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    #3
    hello

    i am not a internet expert, so i do not know exactly what is happening with my site.

    Please try to access my forum :

    http://www.audiovoice-acoustics.com/forum/

    from what people are reporting, just a blank white sheet appears. Do you know how this can be fixed ?

    Angelo
     
    angeloitacare, Feb 16, 2010 IP
  4. RHS-Chris

    RHS-Chris Well-Known Member

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    #4
    Currently, your site seems to be down, as I cannot access it at all. What kind of hosting are you using, shared, vps, dedicated....?
     
    RHS-Chris, Feb 16, 2010 IP
  5. angeloitacare

    angeloitacare Peon

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    #5
    you see, that is the strange thing. I can acess it normally, and other brazilian users can acess it as well. But outside my country, it is down.
    I use a local host company, Infonet.
    Unfortunately, i cannot call them these days, since its carnaval here in brazil.
    But there is someone i know, that has a interest to see my site down. Could it be, that they have done something , to bring my site down ?

    Angelo
     
    angeloitacare, Feb 16, 2010 IP
  6. proudbabys

    proudbabys Peon

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    #6
    Thats a very strange issue, i would submit a support ticket to your host and see what they have to say.
     
    proudbabys, Feb 17, 2010 IP
  7. angeloitacare

    angeloitacare Peon

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    #7
    since i do not understand any technical issues, i do not know where the site is hosted. How can this be found out ?
     
    angeloitacare, Feb 17, 2010 IP
  8. RHS-Chris

    RHS-Chris Well-Known Member

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    #8
    Your nameservers point to infonet.com.br, I would check with them regarding the issue.
     
    RHS-Chris, Feb 17, 2010 IP
  9. angeloitacare

    angeloitacare Peon

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    #9
    ok , i will check with Infonet.

    thanks for the info.
     
    angeloitacare, Feb 17, 2010 IP
  10. Ashley Merrick

    Ashley Merrick Greenhorn

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    #10
    After running some test from a few server's it seem's there is a network problem local to your hosting companies link's, which would explain why you could access the site however people outside of your Country could not, you will need to contact your provider to see if they know about this problem. Even if there is a local carnival/holiday they should still have staff on site at the DataCenter.

    A piece of information for you, when connecting from the UK the last link that I can reach is "peer-B204-21-intl04.mianap.embratel.net.br [200.244.111.150]"
     
    Ashley Merrick, Feb 17, 2010 IP
  11. angeloitacare

    angeloitacare Peon

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    #11
    hi all

    i called my datacenter, and they explained it is a local problem, which will be fixed soon.

    thanks to all for the kind answers.
     
    angeloitacare, Feb 17, 2010 IP