When they try to ping my site, they get this error. Ping request could not find host mainelysubarus.com. Please check the name and try again. They have also tried to ping the direct IP address and it doesnt work. A trace route also will not work. What could be some possible problems?? Their computer is setup correctly, it is a government computer, and no, the site is not blocked. I am lost and out of options. Thanks for any help. Carter
What kind of firewall are you using? Behind router? works from here: $ ping mainelysubarus.com PING mainelysubarus.com (74.52.235.226) 56(84) bytes of data. 64 bytes from e2.eb.344a.static.theplanet.com (74.52.235.226): icmp_seq=1 ttl=50 time=93.9 ms