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Problem with my Yahoo directory listing

Discussion in 'Yahoo' started by candysmith, Apr 14, 2005.

  1. #1
    I have a HUGE problem with Yahoo. We applied 6 years ago when we first launched the site and were very green and were listed immidiately. Here's my problem:

    The directory listing is in a totally inappropriate category, shows the incorrect site name (all small letters, no caps - look awful in the search results) and an incorrect description which is also not applicable.

    I've submitted the 'correction' form twice - no change.
    The other day I decided to pay the $299.00 to get it done proprly, and their system won't let me. It says we are already listed.

    They obviously don't want my 299.00 - but what can I do to get them to correct it??? I offered to pay when I submitted the correction - but it seems they really don't want my money and my directory listing SUCKS! Totally useless.

    Anyone have any suggestions on how i can get it corrected.
     
    candysmith, Apr 14, 2005 IP
  2. bnaze13

    bnaze13 Peon

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    #2
    that is really strange... try emailing maybe
     
    bnaze13, Apr 19, 2005 IP
  3. candysmith

    candysmith trying not to be evil

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    #3
    How do I e-mail them?
     
    candysmith, Apr 20, 2005 IP
  4. Liminal

    Liminal Peon

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    #4
    have you tried talking to any of them by phone? seems like you are stuck due to their system glitches
     
    Liminal, Apr 20, 2005 IP
  5. ROAR

    ROAR Well-Known Member Affiliate Manager

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    #5
    Try this email:

    this is part of the mail I got after paying for directory inclusion

    MANAGING AND ENHANCING YOUR LISTING

    Listing Questions
    If you have questions about the current placement, title, or
    description
    of your site in the Yahoo! Directory, please refer to the
    "Categories, Titles, and Descriptions" help section:
    http://help.yahoo.com/help/us/dir/ctd/index.html

    You may also reply to this email within 30 days. After the 30-day
    appeal
    period has passed, please refer to our Directory help section for
    answers
    to the most common questions and contact information:
    http://help.yahoo.com/help/us/dir/

    If you wish to request a change to your listing after 30 days, please
    use
    our "Changing Your Yahoo! Listing" form located at:
    http://add.yahoo.com/fast/change/

    If you need more information on requesting changes please refer to
    "Making Changes" at:

    http://help.yahoo.com/help/us/dir/changes/index.html



    http://help.yahoo.com/help/us/dir/ctd/index.html

    http://help.yahoo.com/help/us/dir/
     
    ROAR, Apr 20, 2005 IP
  6. candysmith

    candysmith trying not to be evil

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    #6
    Thanks Roar, I will try that e-mail address. If I still get no response I will actually try phoning them.
     
    candysmith, Apr 21, 2005 IP
  7. candysmith

    candysmith trying not to be evil

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    #7
    SUCCESS!!!
    I am DELIGHTED to tell you all that FINALLY Yahoo! changed my directory listing. Everything is perfect, the correct name, they changed the description AND moved it to the correct category! And the site is back at Number 1 !
    HAVING A PARTY HERE!!!

    Thanks guys for all the help!!
     
    candysmith, Apr 21, 2005 IP