Hi, have anyone ever encounter an issue like this? Here's the story ---- I can send email but I can’t receive only on one of my domain hosted on my server. For ex: I send several emails from to my But I keep getting this mail from google Delivery to the following recipient failed permanently: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 Unrouteable address (state 14). But strangely, only email within my xhanch.com domain having that issue. I can receive email to my . Walknote.com is hosted on the same server as xhanch.com’s too. I have tested to send an email from to other emails within the domain like isusx.com and authrone.com. All of them can works fine and can receive email perfectly. So, why only my emails within xhanch.com having this email receiving problem? I only cannot receive email from and . ---- I've fixed the problem with this trick http://xhanch.com/web-server-issue-cannot-receive-email-550-550-unrouteable-address-state-14/ But, now, the problem is that xhanch.com in /etc/valiases keep deleted unexpectedly. I wonder what cause only the xhanch.com deleted unexpectedly from /etc/valiases Any idea? Regards, Xhanch
I think that you need to get in touch with your web hosting provider somehow. They will be able to assist you better on this.
I've done that. They can only help me about the valiases issue. A little progress, I found out that the xhanch.com keeps deleted from /etc/valiases as the cron runs CPanel automatic update (/scripts/upcp). To trick it, I set up a cron to copy a backup file to restore my xhanch.com to /etc/valiases several seconds right after the cpanel update So far, everything works fine. Hopefully, I'll find out the real solution