Problem with Domain*By*Prox*y DBP won't let us into our account w/o hassle

Discussion in 'Domain Names' started by Coinage, Jul 27, 2010.

  1. #1
    I've heard stories about changing registrars and private info being revealed
    in the process. I've got a problem with hundreds of domains. We want to move
    away from DBP to another registrar, but DBP is demanding the logins and
    passwords we don't have. Supposedly DBP sends an email with a password when
    you initially have the private service started. (for years whenever we
    bought a domain from No Daddy, we paid for privacy).

    Anyway, I can't get switching registrars initiated until I TURN OFF privacy
    which I don't want to do. I can't turn off privacy if I can't get into the
    DBP accounts, (we have many accounts supposedly, because we've purchased
    domains on many occasions).

    In order to change for DBP to change the passwords, we have to give all
    sorts of private information including proving our business entities,
    drivers licenses and more, and fill out paperwork. That isn't going to
    happen.

    It's as if we've been locked out of our own home and have to prove we're the
    homeowners by showing title, mortgage papers, drivers license, etc.
    Meanwhile, the "key maker" (DBP) is saying, "Well we made a key for you and
    left it in the shrubs when you bought the home."

    What am I to do about this? We want to get far away from No Daddy and DBP
    without having to prove we are who we are. Any help is appreciated.

    Coin
     
    Coinage, Jul 27, 2010 IP