Problem User

Discussion in 'Google AdWords' started by misterpatrick, Sep 29, 2009.

  1. #1
    Hello all,

    I am suddenly having a problem with one of my AdWords campaigns and am wondering what I can do about it. I suddenly got a ton of hits coming from one URL. This URL (http://www.duilegalassist.com/) is just a collection of AdWord links. The owner of the domain apparently clicking my links, hitting the back button on the browser and clicking it again. I am using an IP tracking software and can see it is the same IP doing this over and over again.

    Any recourse here? Thanks!
     
    misterpatrick, Sep 29, 2009 IP
  2. Lucid Web Marketing

    Lucid Web Marketing Well-Known Member

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    #2
    You can block that URL. Under the Networks tab, at the bottom, there's a link called Exclusions. Expand it and add the URL under the group or campaign level. You probably want the campaign level.

    Mention this to Google. They'll investigate and you might get a refund for invalid clicks. But the system I believe is pretty good about these and does it automatically.
     
    Lucid Web Marketing, Sep 29, 2009 IP
  3. misterpatrick

    misterpatrick Peon

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    #3
    Thanks for the tips. I already added the URL and took a look at an Invalid Clicks report and it looks like they have been filtered out. I've contacted Google about the offending URL.
     
    misterpatrick, Sep 29, 2009 IP