problem server? - some sites visable others not.

i have a problem with my dedicated server. for some reason my site http://spotifyplaylists.co.uk/ isnt reachable.

i have no idea about pinging and stuff and ive just found out now that my hosts technical support for this dedicated server is pretty much non existant and they dont have a tel number you have to submit a stupid ticket and wait for days.

i really apreciate any information that you can give me.

Kind Regards

 

didnt resolve the ip when i pinged it, try logging in as root and run "service named restart"

 

Your site is loading fine from my end (from India).

Kailash

 

im sure im going to come across as a idiot now but

can you tell me were that is? is it cpanel / whm/ i never set up the private name server and dont have a clue.

 

looks like my complaint about moving to rackspace helped.

right ive had a bad day im off to find the southern comfort. And try and relex.

Thankyou for taking the time to look into this for me. your good people.

 

they just emailed me now to say that When the server was rebooted BIND (The DNS server for the domains) did not restart correctly. and that it has been restarted and has resolved the issue.

so does anyone fancy going into details on how you restart the bind? or is it a case of just restarting the server again.

 

Download Putty and login as root via ssh and type service named restart . I had the same problem on my new cpanel server but forgot how i fixed it Open up a support ticket with your host and tell them to double check.

 

You can restart BIND via SSH as well as from WHM:

From SSH, use the following command:
/etc/init.d/named start

And from WHM there is an option to restart services at the bottom of the menu. You will get option to restart BIND form there.

This is a restart option but it should work.

Kailash