Problem opening site

Discussion in 'Site & Server Administration' started by raryan09, Jan 10, 2009.

  1. #1
    HI, when i am going to my site, i cant see anything.
    All i can see is a blank white page.
    What can be the problem. My server is not down because i can access my control panel.
    Please tell me what to do.
     
    raryan09, Jan 10, 2009 IP
  2. norbert

    norbert Guest

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    #2
    What is the page source of the blank site?
    Is there any?
    Make sure you are actually hitting your page, try with IP directly.
    Look in the (apache) logs on your server while you access your page.
    Enter a url of your server which does not exist, is there an error message?
    Just some ideas to come closer to the cause...
     
    norbert, Jan 11, 2009 IP
  3. raryan09

    raryan09 Banned

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    #3
    Thanks for reply.
    the page source is blank.
    I tried with ip, i get:
    Great Success !
    Apache is working on your cPanel® and WHM™ Server.

    I dont know how to look in the apache logs of server. Please explain this step.
    When i enter a url of site which does not exist, the result is same, blank page.
     
    raryan09, Jan 11, 2009 IP
  4. norbert

    norbert Guest

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    #4
    That's good, so basically your web server is running!

    Now look if your domain is configured in the apache config. Does your apache know where it should look in the filesystem for your page when a request comes?

    Do you have root access to your server? or just via a control panel?
    Even with the control panel there should be an option somewhere to access the apache log files.
     
    norbert, Jan 11, 2009 IP
  5. raryan09

    raryan09 Banned

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    #5
    Sorry i don't know that much. I am still a noob in this.
    I have sent you a pm. Please reply to that.
     
    raryan09, Jan 11, 2009 IP