I have a 10MBIT reseller, which hosts four servers on it A new costumer who wanted to check out the download speed from the server tried to download a 23MB file and got only 13KB/S There are about 6-7 sites (most of them don't get a lot of traffic) which are hosted on the reseller, who is it possible to get only 13KB/S? Thanks in advance
Chances are he installed some kind of "download accelerator" software on his computer. Perhaps you have seen those netzero commercials that say you get some kind of software that "boost" your dial up connection speed. What that kind of software really does, is sets a limit on your Rwin - which is a receive buffer in windows. Have the person do some speedtest from places like speedtest.net and tell you what the download speeds are. Then go to http://www.speedguide.net/ - look in the left hand column and you will see "Broadband" - its the second option in the left column just under "Main". Hold your mouse over "Broadband" and sidebar will pop-up, then go go to "Broadband tools" - SG TCP/IP analyzer. That TCP/IP Analyzer will test the the MTU - maximum transmit unit, TCP Receive Window (RWIN), and see if your optimized for dial up or high speed connection. It will also tell you the fastest you can download a file by your MTU and Rwin settings. Because if those two settings are off, it can have a VERY negative impact on your internet speed. Under that first Broadband sidebar, there are some patches that will reset the Rwin value to default - jut in case something changed it. And then there are couple of more patches that will set the system for maximum performance. I usually download and install the sguide_default_2k.zip file first, then download and install the sguide_tweak_2k.zip, and then install the sguide_tweak_2k_pppoe.zip. The system should be restarted between each file, that is so the changes made to the system registry can update the TCP/IP settings. And be sure to run a speed test between each file. I use to do internet service for a cable modem provider in Houston, Texas. Customers would complain that all they could get is dial up speeds. What it turned out to be is some program they had installed that was supposed to make their dial up run faster. Several times I saw windows 2000 and windows XP computers run at exactly 56k. After I put those patches in, the customers were very happy. One customer went from downloading at 56k, to 2mb. ---------- EDIT -------- Something else that comes to mind, at 12k - 13k, that is ISDN speed. ISDN is old outdated technology and is not used very much any more. But some high speed providers sell a "light speed" connection that cost just a little more then dial up and runs as fast as ISDN.