Hello, I have recently encountered the following problem: I have a customer overseas that gets totally different results than what we see here in the US. My assumption is that there are numerous Google data servers assigned to various locations with different IP addresses. Yet, when I provided the customer with the IP address for the Google server I am working with it still didn't solve the problem and he was redirected to the his local server. Any ideas? Is this something that will eventually be resolved? If so, how much time does it take?
It also depends on the language and the tld/domain. Are you sure you're both searching with the same settings? For one of my websites, in Portuguese, I rank 1st for several cellular phones models, while on the .com Google in english, I have no idea (stopped looking after the 20 first pages) One way to be more sure is to copy and paste the search results URL to your client. So all these configurations are preserved. Another thing to do is to use the several keyword tools that let you know in what position your website is (probably that you'll need a Google API key for that).
It doesn't need to be resolved, it's intentional. Google geotargets end users (even if you are both on the same data center you might see different results weighted for your physical location).
Maybe you can give the customer a link to Mcdar's tool, so they can view the differences between the data centers themselves.
Its nothing to do with different dataservers. Google shows different results to people from different places whether they are querying the same DC or not.
Are you sure? I always thought it's because different DCs. I know AdWords is geotargeted - but organic SERPS?
If that would have been the case then why would MCDAR's tool exist. I understand geo-targetting, but when you specifically use the DC's IP or use a google-dance tool you will get different results for different DC's. Correct me if I am wrong