Problem Accessing My Sites in Justhost account

Discussion in 'Site & Server Administration' started by jhnrang, Jul 19, 2011.

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  1. #1
    Recently my Justhost account got suspended due to overloading of files! I contacted the support team and they got the account live again.
    But when I try to access the sites now I get the following errors

    Forbidden

You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    Code (markup):
    Please help me.

    Thanks in advance.
     
    jhnrang, Jul 19, 2011 IP
  2. madaboutlinux

    madaboutlinux Member

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    #2
    Forbidden means there ain't enough permissions to access the website. Check if the permissions of the public_html directory is 755. If it is, contact your hosting company, only they can fix it.
     
    madaboutlinux, Jul 19, 2011 IP
  3. felz

    felz Greenhorn

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    #3
    if you can access the cpanel, use file explorer and change public_html to 775
     
    felz, Jul 19, 2011 IP
  4. selvamurali

    selvamurali Peon

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    #4
    some times its happend by .htaccess. kindly delete it or renaming
     
    selvamurali, Jul 21, 2011 IP