Private messages bug! HELP

Discussion in 'Support & Feedback' started by rudeturk, Aug 18, 2007.

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  1. #1
    HELP PLEASE,
    Your private message sytem is very annoying,
    I recieved 1 pm today and i had read it, keeps sayng new pm and i even deleted it its still there,

    Even a pm from yesterday is saying its new and keep popping up and i cnanot use the forum, Help
     
    rudeturk, Aug 18, 2007 IP
  2. Zerosleep

    Zerosleep Established User

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    #2
    :confused: what exactly u r trying to say ?
     
    Zerosleep, Aug 18, 2007 IP
  3. .Essence.

    .Essence. Peon

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    #3
    I think it just keeps telling him he has 1 unread message :confused:
     
    .Essence., Aug 18, 2007 IP
  4. Smyrl

    Smyrl Tomato Republic Staff

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    #4
    I have never experienced this. I get so mad when tech support says this to me but have you tried logging off DP and rebooting your computer?
     
    Smyrl, Aug 18, 2007 IP
  5. Katy

    Katy Moderator Staff

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    #5
    Also try removing temp internet files and clearing your cache and cookies.
     
    Katy, Aug 18, 2007 IP
    sundaybrew likes this.
  6. Qryztufre

    Qryztufre Prominent Member

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    #6
    Gotta hate it, but it's always step #1

    (congratz on the modship :D)

    That's generally step #2 , followed by step #1 again ;)

    However, in many cases the cookies need to be manually removed rather then simply using the 'clear cookies' button.

    This problem happened to me once (not here though) and it resolved itself by the end of the day...I think it was a strange cache issue personally, but honestly have no real clue.

    However you fix it though, please let us know so we'll know what to tell the next person!

    Thanks,
    Q
     
    Qryztufre, Aug 18, 2007 IP
  7. DomainMagnate

    DomainMagnate Illustrious Member

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    #7
    it says new pm if you hit the back button
     
    DomainMagnate, Aug 18, 2007 IP
  8. sundaybrew

    sundaybrew Numerati

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    #8
    I had this happen once actually here,

    It kept saying ( 1 ) new message,

    I did what the others said, I cleared my cookies and cache, then did a reboot and I was fine,

    I hope that helps
     
    sundaybrew, Aug 18, 2007 IP
  9. rudeturk

    rudeturk Well-Known Member

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    #9
    Yep it works now, i couldnt explain realy sorry i tried to type as fast as i can lol,
    I think they should fix this bug though it was realy annoying
     
    rudeturk, Aug 19, 2007 IP
  10. Smyrl

    Smyrl Tomato Republic Staff

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    #10
    The exorcism described above got rid of the haints. Thread closed.
     
    Smyrl, Aug 19, 2007 IP
    DomainMagnate and fej like this.
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