Hi Have a site in this company and there have been problems this afternoon. The support is not online. Does anyone know what's going on?
C:\Users\Roni.000>tracert www.prahost.com Unable to resolve target system name www.prahost.com. Doesn't look good. Seems like not only are your sites down but their DNS servers too which means ALL the services at this host will be down, so you can't email them, send a support ticket, or anything else. If you have a telephone number that may be your only means of contact but since they are located in the Netherlands I hope you speak their language.
IF you guys need a better hosting company, I can recommend a really good company that is hosting millions of domains, and there support is online 24/7 and they reply in less than 20 minutes and ZERO downtime.
Its high time you start moving. Find a host with 30day money back guarantee so that you can test them first before you move.