Plimus: pls guide me

Discussion in 'Payment Processing' started by mudassar anwar, Apr 5, 2008.

  1. #1
    hi,

    I have started to use plimus recently i have more than 200$
    in my account.

    Plimus said they sent your acount balance on the 15th of the
    next month.

    200$ are my march earnings. now my question is how i can
    withdraw this amount. will plimus transfer my payment to
    my bank account or i have to direct them for withdrawl?

    I have not seen any link of withdrawl in my plimus account.

    SO pls guide me about money withdrwal.

    Regards
    Mudassar Anwar:D
     
    mudassar anwar, Apr 5, 2008 IP
  2. Tearabite

    Tearabite Prominent Member

    Messages:
    4,629
    Likes Received:
    429
    Best Answers:
    0
    Trophy Points:
    300
    #2
    once you are eligible for payout they will either transfer the money into your bank account, your paypal account, or send you a check - whichever you setup your account for..
     
    Tearabite, Apr 5, 2008 IP
    mudassar anwar likes this.
  3. eddy2099

    eddy2099 Peon

    Messages:
    8,028
    Likes Received:
    568
    Best Answers:
    0
    Trophy Points:
    0
    #3
    The transfer to your account would be automatically. It would appear that you might not have set the payment settings. You will need to have that set before the month is up otherwise you will not receive that month's payment, ie you need to set the payment settings in March if you want to receive your March earnings in April 15th.

    Log into your account then go to the 'Settings' and followed by the 'Payment Method' tab. Here you will set the minimum amount before Plimus will send you payment and also the payment type.

    You do not need to request for payment as without fail, on the 15th of each month, you get the money provided you cross the minimum payment treshold.
     
    eddy2099, Apr 5, 2008 IP
  4. Lastbutnotleast

    Lastbutnotleast Peon

    Messages:
    2,612
    Likes Received:
    105
    Best Answers:
    0
    Trophy Points:
    0
    #4
    If you use plimus, your clients will go through a verification process and you will lose sales
     
    Lastbutnotleast, Apr 6, 2008 IP
  5. eddy2099

    eddy2099 Peon

    Messages:
    8,028
    Likes Received:
    568
    Best Answers:
    0
    Trophy Points:
    0
    #5
    Verification is good because it protects both the buyers and the sellers. This will reduce the level of frauds. Besides they will only call the buyers if the seller is new or has experienced a lot of chargeback. But once they are cool with you, the standard transparent verification process would be used.

    I don't see any problem here and I have used them for over 2 years and have not experience losing sales because of using Plimus. In fact, I have switched exclusively to them for over 6 months now.

    The only sales you will lose are those which are fraudalent by nature.
     
    eddy2099, Apr 6, 2008 IP
  6. Lastbutnotleast

    Lastbutnotleast Peon

    Messages:
    2,612
    Likes Received:
    105
    Best Answers:
    0
    Trophy Points:
    0
    #6
    What are you talking about?

    I'm in the process of buying a software ($61 exclud. VAT)

    I received the following email from plimus

    Dear XXXX
    While reviewing your order for Box Shot 3D-Full Version we noticed that the phone number you entered is either incorrect/incomplete or we were unable to reach you at that number.
    Please visit the following link and provide us with a phone number where we can reach you at and when, so we can process your order:
    http://www.plimus.com/ask_phone.jsp?ref=XXXXXX
    Your phone number is always kept strictly confidential and will never be used for sales calls, it will only be used to verify this order.
    Regards,
    Plimus Sales


    I do not mind any verification process as I am already paypal verified for instance and I often order online (templatemonster, amazon US, amazon in Europe, clothes, flights... for instance) and I never had to face such a long process

    The verification process, if any, must be done quickly indeed

    So I emailed back my phone number (they had the good phone number already anyway) using plimus link and they don't call!

    It looks like they don't proceed verifications during week-ends

    Fine for an internet company!

    And I was about to use plimus for one of my future projects! No thanks now!
     
    Lastbutnotleast, Apr 6, 2008 IP
  7. eddy2099

    eddy2099 Peon

    Messages:
    8,028
    Likes Received:
    568
    Best Answers:
    0
    Trophy Points:
    0
    #7
    Cool! None of my customers complained about the validation procedure over the last two years. They just want to make sure that all the sales are valid. It sure is better then to just let anyone enter any details and approve any sales.
     
    eddy2099, Apr 6, 2008 IP
  8. Lastbutnotleast

    Lastbutnotleast Peon

    Messages:
    2,612
    Likes Received:
    105
    Best Answers:
    0
    Trophy Points:
    0
    #8
    That's NOT cool indeed

    If they had a paypal alternative or a google checkout alternative or a 2CO alternative, payment would be done, they would get my cash and I would get the software and I could work with it

    :(

    It's not because your customers do not complain to you about the validation procedures that you do not lose sales because of them

    I know - They can be useful to sellers but they have to be done the proper way ... I mean quickly!

    ;)
     
    Lastbutnotleast, Apr 6, 2008 IP
  9. eddy2099

    eddy2099 Peon

    Messages:
    8,028
    Likes Received:
    568
    Best Answers:
    0
    Trophy Points:
    0
    #9
    I thought it was to protect the customer in order to prevent stolen credit cards because the one who stole the credit card would not have all the full details of the customer. I know it can be a pain for a few legitimate buyer but at least I know that the credit card holder is protected.

    Personally, I don't think it is cool if someone stole my credit card details and make purchases through Plimus and they do not verify the details provided.

    Thanks for the information, at least now that the next time I purchase from a seller who uses Plimus, as a customer I know that Plimus have my interest at heart.
     
    eddy2099, Apr 6, 2008 IP
  10. Lastbutnotleast

    Lastbutnotleast Peon

    Messages:
    2,612
    Likes Received:
    105
    Best Answers:
    0
    Trophy Points:
    0
    #10
    I see that compassion is not a word that you know

    At the moment as a customer of a seller who uses plimus the only thing I know is that I do NOT know if and when I am going to get the product I ordered

    So as a customer I do hate plimus - Of course I contacted the seller and I'm waiting for his answer

    I'm used to buy books, CDs or flights (and it's not a couple of bucks) online with big e-commerce sites without any problem

    The big difference is that plimus looks like a crappy solution for very small businesses (like digital download sites)

    It gives me a headache at the moment - PLEASE TRY TO UNDERSTAND

    A good friend of mine is working as an exec. at Visa International anyway so I will explain to him my current issue with plimus (at least they do have a very poor customer support)

    "plimus - simply better e-commerce" - LOL
     
    Lastbutnotleast, Apr 6, 2008 IP
  11. eddy2099

    eddy2099 Peon

    Messages:
    8,028
    Likes Received:
    568
    Best Answers:
    0
    Trophy Points:
    0
    #11
    I know what compassion is but you have to know that in this time and age, credit card fraud abounds on the internet and it can be very problematic for the card holders, payment processors and merchants. Personally, I think that we need to be realistic about the current situation.

    Would you rather have a week fraud detection so as to ensure a faster transaction but increased fraud or would you prefer a more extensive fraud detection and reduced fraud ?

    From what I understand, 2checkout.com is doing the same thing and Xoom.com is rejected money transfers which seems suspicious.

    Of course if everyone is honest then in your case, it make look like troublesome but if there is some fraud along the way, you would be grateful that they did what they do.

    Books, CDs and Flights are not virtual or digital products, they would come with physical delivery and the e-commerce sites can verify the submitted details and that on the credit card. Plimus deals with digital products and there is no physical delivery.
     
    eddy2099, Apr 6, 2008 IP
  12. Lastbutnotleast

    Lastbutnotleast Peon

    Messages:
    2,612
    Likes Received:
    105
    Best Answers:
    0
    Trophy Points:
    0
    #12
    I already ordered several digital products (templates, softwares, ebooks) without any problem too and as a publisher too I'm OK with fraud detection (of course!)

    With this issue the problem with plimus are:
    - the lack of support (of course I contacted them with my order reference number)
    - their verification process is not done properly (they can call anytime - they don't do it)

    The process is endless and it is not because plimus is serious about fraud detection

    The process is endless because plimus is not efficient

    As an e-commerce service they should work 24/24 - 7/7

    As a publisher I will NEVER use plimus as my credit card processor - They are not efficient
     
    Lastbutnotleast, Apr 6, 2008 IP
  13. eddy2099

    eddy2099 Peon

    Messages:
    8,028
    Likes Received:
    568
    Best Answers:
    0
    Trophy Points:
    0
    #13
    I am sorry I do not have the same experience as you both as a merchant and as a customer of Plimus.
     
    eddy2099, Apr 6, 2008 IP
  14. Lastbutnotleast

    Lastbutnotleast Peon

    Messages:
    2,612
    Likes Received:
    105
    Best Answers:
    0
    Trophy Points:
    0
    #14
    As an internet marketer this kind of issue is good to test such a company anyway

    Customer Support : "This order is currently being processed, access to it using this system is not possible at this time, please try again later"

    If you failed to obtain the required information from the link above, please reply
    to this email and we shall get back to you within one business day.


    1 more day - Cool!
     
    Lastbutnotleast, Apr 6, 2008 IP
  15. eddy2099

    eddy2099 Peon

    Messages:
    8,028
    Likes Received:
    568
    Best Answers:
    0
    Trophy Points:
    0
    #15
    Strange. Today I have two of today's credit card orders and the timing as follows

    and

    That's pretty much 1 minute after the order is submitted that is gets completed.

    They only flag suspicious transaction for manual verification.
     
    eddy2099, Apr 6, 2008 IP
  16. Lastbutnotleast

    Lastbutnotleast Peon

    Messages:
    2,612
    Likes Received:
    105
    Best Answers:
    0
    Trophy Points:
    0
    #16
    Fine - YOU can't pretend that I am a suspicious credit card holder anyway
     
    Lastbutnotleast, Apr 7, 2008 IP
  17. Lastbutnotleast

    Lastbutnotleast Peon

    Messages:
    2,612
    Likes Received:
    105
    Best Answers:
    0
    Trophy Points:
    0
    #17
    As I have been hard with them plimus refused to process the payment

    I re-ordered the software, they did their verification process (they called within 1 hour and they asked the name of the bank issuing the credit card) and I got the software

    I guess that we can avoid this verification process by chosing to pay via paypal during the process

    What a nightmare for such a basic thing anyway!

    I guess they do it on purpose but plimus definitively looks like more to a geek thing than to a customer friendly payment solution

    A payment solution must be secure + customer friendly

    If not you will lose sales
     
    Lastbutnotleast, Apr 7, 2008 IP