Please review our SAAS site

Discussion in 'Websites' started by UserEcho, Jan 13, 2010.

  1. #1
    Hey guys,

    would you be so kind and review our new site http://userecho.com

    Looking for things to improve

    UserEcho - provides you with the simple way to collect customer feedback, choose the most important ideas to implement, it helps to find the best way how to grow, improve your project and satisfy customers.
     
    UserEcho, Jan 13, 2010 IP
  2. uranusstars

    uranusstars Guest

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    #2
    your thinking is good but the design looks simple try to improve it.
     
    uranusstars, Jan 13, 2010 IP
  3. UserEcho

    UserEcho Peon

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    #3
    ok thank you for feedback
     
    UserEcho, Jan 14, 2010 IP
  4. UserEcho

    UserEcho Peon

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    #4
    Also looking for reviews of our internal project page
    http://feedback.userecho.com/

    Users can do similar page for free for their own websites
     
    UserEcho, Jan 16, 2010 IP
  5. HARRY256

    HARRY256 Well-Known Member

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    #5
    Try to work on seo and meta tags and keywords to improve your pagerank.
     
    HARRY256, Jan 16, 2010 IP
  6. mtjensen

    mtjensen Peon

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    #6
    I really like the whole concept here. The design just needs a good tweak.

    Thanks
     
    mtjensen, Jan 16, 2010 IP
  7. simon1985

    simon1985 Guest

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    #7
    Your site looks good but not properly SEO friendly. Please try to improve it...
     
    simon1985, Jan 16, 2010 IP
  8. UserEcho

    UserEcho Peon

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    #8
    We have added multilanguage support to site now.
    Also we setup feedback forum which use our own saas engine, and ready
    to collect feedback using our own service to itself.
     
    UserEcho, Jan 29, 2010 IP
  9. muscles68

    muscles68 Peon

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    #9
    Clean and simple nice looking site
     
    muscles68, Jan 30, 2010 IP
  10. UserEcho

    UserEcho Peon

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    #10
    Thanks for feedback

    Recently we added German support to site
    and special service plan Opensource it's completely free for opensource projects

    We are awaiting for new feedbacks

    example of service
    http://feedback.userecho.com
     
    UserEcho, Feb 1, 2010 IP
  11. UserEcho

    UserEcho Peon

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    #11
    We want to thank everyone who has sent us suggestions and comments for their ongoing contribution to improving our service.

    Most important January updates are:

    • Russian translation (view)
    • added faq section on site (view) feel free to ask new questions
    • new service plan Opensrc - it's completely free for opensource projects

    Admin added:
    • after creating project users gets email with setup instructions
    • improved widget code generator


    End-User added:
    • after activation user become authomatially authorized
    • share your feedback on twitter or facebook
    • ability to hide inactive feedbacks


    Fixed:
    • fixed almost all known ie6 issues
    • fix bottom part of screen overapping in user view mode
    • after updating status it's not changed via ajax only after page refresh, works fine now
    • now able toupload logos with non latin characters in name
    • after logout users was redirected on english locale, now to chosen language


    Translation improved:
    • English translation
     
    UserEcho, Feb 16, 2010 IP
  12. oxidati0n

    oxidati0n Peon

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    #12
    It's a well built site, but if you're wanting constructive critism, here you go:

    - Reminds me too much of UserVoice, where's the originality? UserVoice is too popular to copy, add some changes that will make your company better than UserVoice - or you will lack beating them in competition.
    - As many people are consistently saying, it's your design: it didn't appeal to me at all. The concept I recognized immediately.
    - Logo is horrible, change it. Something Web2.0, sparkling, colourful, and high definition.
    - Better use of colours and images is 100% neccessary. The site looks amateur even though it is powerful - meaning so much work will be put in, but because of these problems they won't be utilized as planned.

    So far, it looks like Facebook and UserVoice in one, and not in a good way, but in general, loving the side 'feedback' logo - would preference that over UserVoice anyday, and it would actually make me change to your service but you've still got quite a few issues. But, it will go well if you can become a competition.
     
    oxidati0n, Feb 17, 2010 IP
  13. UserEcho

    UserEcho Peon

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    #13
    to bilawal360

    thank you for constructive feedback

    for now we doing 2 interesting features that not exist in
    similar projects
    and we already started seeking kick-ass designer to improve site
    visual appearance :)
     
    UserEcho, Feb 22, 2010 IP
  14. UserEcho

    UserEcho Peon

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    #14
    ok can u make some SEO advices for us, or recommend seo company
     
    UserEcho, Feb 26, 2010 IP