Please help - Snapnames -> GoDaddy

Discussion in 'Site & Server Administration' started by Ggot, Jun 23, 2008.

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  1. #1
    Hi,

    I bought a good domain a month ago from SnapNames.com. I started a transfer to GoDaddy but nothing seems happen, 1 month passed.

    I registered a hosting account on GoDaddy for this domain, until transfer finished. GoDaddy says to set up the domain to that hosting account I have to modify the domain's A Record to the server's IP. But SnapNames do not provide possibility to modify A Record.

    What should I do ? Would be urgent to start work on this domain, and I can't even guess when trasfer finished. Can I do anything to handle the situation ?
     
    Ggot, Jun 23, 2008 IP
  2. mjewel

    mjewel Prominent Member

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    #2
    You can't transfer a domain for 60 days after registration. This is an ICANN rule. I've purchased domains via Snap and have always been given account details to be able to modify the DNS records. Why don't you send an email or call SNAP about modifying the DNS?
     
    mjewel, Jun 23, 2008 IP
  3. Ggot

    Ggot Member

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    #3
    I sent email yesterday, got this answer :

    Unfortunately we do not support managed DNS service therefore we have no means of allowing changes to A records. Our apologies.

    How you could solve this ?
     
    Ggot, Jun 23, 2008 IP
  4. kailash

    kailash Well-Known Member

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    #4
    If they do not support managed DNS service, obtain the nameservers details from GoDaddy and change the nameservers from Snap instead of pointing A record.

    Kailash
     
    kailash, Jun 23, 2008 IP