Please help - page on my site is asking visitors for a password and I'm not sure why

Discussion in 'Site & Server Administration' started by fireboat, Mar 13, 2011.

  1. #1
    Hello,

    For some reason, a page on my website is asking users for a username and password.

    My site: http://bit.ly/hvGG1

    The url that's asking for a password: http://bit.ly/aU1t0g

    I emailed goDaddy (my hosting provider) andthey said it had to do with "permissions" in my ftp program. I had never heard of permissions before, so I did some googling and found out how to set them in my ftp program (Smartftp).

    However, the permission boxes are all unchecked and set to 0. This seems to be the same settings as all the "normal" html files on my site. They're all unchecked and set to zero.

    Any thoughts on how to make this password thing go away?

    Thank you in advance for any replies.

    Tim

    edit: If I try to upload the page with my webpage-maker program, I get and error "550 - access denied". However, I can see (and apparently change) the file if I log into SmartFtp client.

    edit2: No problem uploading other html files - I just get the error when I try to upload this particular file.
     
    Last edited: Mar 13, 2011
    fireboat, Mar 13, 2011 IP
  2. ssmm987

    ssmm987 Member

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    #2
    Is the file chmodded right?
     
    ssmm987, Mar 13, 2011 IP
  3. fireboat

    fireboat Active Member

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    #3
    ssmm987 - Sorry... you're speaking greek to me. :(

    I created the file with wepage-maker, like I created all of the files on my site. I got errors when I had webpage maker upload it. So I saved it as html, logged into my ftp account, and dragged the html file in.

    I know chmod has to do with permissions, but I really don't understand them. (And the wikipedia article is a little over my head.) Here's a screenshot of the permissions menu: http://i.imgur.com/jTb3O.png

    Thanks!
     
    fireboat, Mar 13, 2011 IP
  4. zacharooni

    zacharooni Well-Known Member

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    #4
    A permission of 0 or ---------- would make it so that the file has no permissions to be used by anyone. You may want to try using 0644 permissions -r-xr--r--
     
    zacharooni, Mar 14, 2011 IP
  5. fireboat

    fireboat Active Member

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    #5
    Thanks for the help Zacharooni!

    After several phone calls with GoDaddy, they have finally removed all the permissions and the site is at last working again.
     
    fireboat, Mar 14, 2011 IP
  6. asianseekerz

    asianseekerz Member

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    #6
    configure it thru your cpanel....
     
    asianseekerz, Mar 14, 2011 IP