Please help me with my reseller hosting account.

Discussion in 'Web Hosting' started by thpinky, Oct 19, 2008.

  1. #1
    Hello i bought a reseller hosting account just today. I'm really new to this stuff so i need some help. The reseller account use cpanel. I need to know how to add a new account, edit their disk space, bandwidth, and all that stuff. Thanks.
     
    thpinky, Oct 19, 2008 IP
  2. diligenthost

    diligenthost Peon

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    #2
    Everything should be pretty straight forward in your WHM control panel. Instead of visiting /cpanel, go to /whm, login, and everything should be there providing the host properly set you up!
     
    diligenthost, Oct 19, 2008 IP
  3. thpinky

    thpinky Banned

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    #3
    okay thanks. Sorry i posted in the wrong section. Moderator please move it sorry.
     
    thpinky, Oct 19, 2008 IP
  4. thpinky

    thpinky Banned

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    #4
    By the way i still don't get anything. In my whm it doesn't have any buttons no add packages button or anything just setup remote control acess, list subdomains, change whm theme and branding.
     
    thpinky, Oct 19, 2008 IP
  5. diligenthost

    diligenthost Peon

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    #5
    Contact your host and let them know, they have to enable the settings of your reseller account. I'm assuming they haven't correctly set up an ACL list with their billing/WHM system, so the features aren't enabled automatically when your account was created, might want to hint that to them! ;)
     
    diligenthost, Oct 19, 2008 IP
  6. Kaoz

    Kaoz Peon

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    #6
    Kaoz, Oct 19, 2008 IP
  7. thpinky

    thpinky Banned

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    #7
    okay thanks.
     
    thpinky, Oct 19, 2008 IP
  8. thpinky

    thpinky Banned

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    #8
    kaos that is exactly what is happening to me except for i don't even have the plugins button. And the admin is slow. He doesn't answer very fast.
     
    thpinky, Oct 19, 2008 IP
  9. Kaoz

    Kaoz Peon

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    #9
    you can wait til he does it ;)
     
    Kaoz, Oct 19, 2008 IP
  10. Mxhub

    Mxhub Active Member

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    #10
    What if your site is down? Your admin is slow ... you can't do anything!
    Better think twice..

    Site down = revenue down too!

    --
    joseph
     
    Mxhub, Oct 19, 2008 IP
  11. nandalinnaung

    nandalinnaung Peon

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    #11
    nandalinnaung, Oct 21, 2008 IP