hello wen i try to send money to a men i entrer a false date of birth more time now i can sign in to my account but i can't send money when i click send money iis show this message ********************* Your account is locked for outgoing payments therefore we cannot complete this transaction. To unlock your account, you must send a VERIFIED copy of your passport or national identity card to the following address: Welken House 10-11 Charterhouse Square London EC1M 6EH United Kingdom We accept as VERIFIED, all copies which are certified in your country of residence by: * a licenced notary public; OR * a licenced solicitor or attorney-at-law; OR * a regulated bank or financial institution; OR * a local government authority (e.g. the police) as true copies of the original. **************************** polease help me
Yes, they have many LOCKS and they do every time the same. But dont worry.. if you just send the key(docs they asked) they surely unlock. its a good service till you are good. good luck.. xx
as have heard they locks without any reason too, some threads are going on... as you have entered false dob, I don't know what you will say them.
i think if you enter invalid password or birth date 3 times, it will be automatically locked as a security measure. just send them the documents they requested. i am afraid that is the only way to get it unlocked.
Why are you whining in here and crying for help? YOU are the only one that can help you. Comply with the requierments of moneybookers and they will release your accunt PROVIDING that you gave real information. If you gave false information then more fool you.
Do you have too many dollars in ur a/c ?? and how can you put wrong date of birth many times ?? dont you know its ur own date of birth ?? well the only solution now is , send them the Docs n get ur a/c unlocked