Please HELP! Cannot Access Cpanels or WHM!! Ports Blocked!!

Discussion in 'Site & Server Administration' started by skorpion, Jun 11, 2010.

  1. #1
    Hi everyone,

    I'm hoping someone can help me here. First of all I've contacted Hostgator with this problem and they say the problem is on my end. Perhaps my ISP or firewall is blocking my cpanel AND whm ports.

    I am getting the "Page not Found" message when trying to access my cpanels for all my sites and my WHM for my main domain.

    domain.com/cpanel (doesnt work)
    domain.com:2802 (doesnt work)
    cpanel.domain.com (works for some, not for others)
    IPADDRESS/cpanel (doesnt work)

    I've tried:
    Disabling my firewall (does nothing)
    Tried on all browsers and cleared my cache (does nothing)
    Tried on another computer (does nothing)

    My partner who lives down the street from me CAN access the cpanels and WHM at his house. Hostgator can access them too. So the problem is obviously on my end.

    Can anyone knowledgeable on this please help me!!???

    Thanks,
    -Peter
     
    skorpion, Jun 11, 2010 IP
  2. Broom Master

    Broom Master Peon

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    #2
    Try calling up your ISP and explain your issue. They could be blocking ports...
     
    Broom Master, Jun 11, 2010 IP
  3. skorpion

    skorpion Peon

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    #3
    ok..will do, thanks.
     
    skorpion, Jun 11, 2010 IP
  4. skorpion

    skorpion Peon

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    #4
    on the phone with my isp and they say they are not blocking any ports. Nobody knows what is going on...not sure where to turn now?? This is crazy.
     
    skorpion, Jun 11, 2010 IP
  5. hostwebdata

    hostwebdata Peon

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    #5
    do you have a home network or a router
     
    hostwebdata, Jun 11, 2010 IP
  6. oxyhosts2010

    oxyhosts2010 Peon

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    #6
    Do you have the problem in accessing your cpanel only? Can you access your sites? If your ISP is not blocking anything, then you have to check whether the local IP is blocked in the server. Please visit the site "whatismyip.com" and from there you can see your local IP. Give that IP address to your hosts and ask them to check whether it is blocked or not in the server.
     
    oxyhosts2010, Jun 13, 2010 IP
  7. okmyhosting

    okmyhosting Peon

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    #7
    Your ISP may blocked cpanel port 2086 2087,even email port.A software called cpanel-proxy,you can install it on the web space.
    One of my customer ever used it,quite easy.
     
    okmyhosting, Jun 19, 2010 IP