Please HELP about Plimus

Discussion in 'Payment Processing' started by richman7, Mar 3, 2008.

  1. #1
    Hello!

    There are two users who buy my VBB License claim that they already Paid and paypal money is deducted from their account already. But i do not receive any order in Plimus and their order is not "complete" yet, all of them pay by Paypal. And I am using Plimus as Payment gate way

    You can look at this picture

    [​IMG]

    The first user paid by Paypal (Gavnit) and Purchased is marked as COmplete.

    The another two users (darrent and vic) dont have "Complete Purchased", until Paypal By Paypal Page only

    So what should I do?
     
    richman7, Mar 3, 2008 IP
  2. eddy2099

    eddy2099 Peon

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    #2
    If they pay by Paypal eCheck then give it about a week for it to show up. I do have several cases of that happening. See if that is the case.
     
    eddy2099, Mar 3, 2008 IP
  3. nismo

    nismo Peon

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    #3
    hey richman, why are you blocking my PMs?

    I have made payment and now what is happening? Please keep me updated.
     
    nismo, Mar 4, 2008 IP
  4. nismo

    nismo Peon

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    #4
    btw, i did not use any echeck. I paid using money in paypal account!
     
    nismo, Mar 4, 2008 IP
  5. nismo

    nismo Peon

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    #5
    Plimus called me on my mobile less than an hour ago and confirmed that payment has been made. Please check and revert.
     
    nismo, Mar 4, 2008 IP
  6. eddy2099

    eddy2099 Peon

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    #6
    The OP has been banned from this forum for one reason or another and probably may not come back to check any posting here. Because his account is banned, his PM is also inaccessible.

    You should try to contact him via email or use the Plimus resolution center for that, the link should be in the Plimus email. It looks like there was a delay in the processing and it was only cleared half an hour from the time of your receiving the call.

    I guess the OP is a new account holder and the orders are not immediately processed as they will be manually vetted and Plimus would call the customer to confirm and probably that explains the delay.
     
    eddy2099, Mar 4, 2008 IP