I have heard from many different sources that they have had problems with paypal limiting or freezing their account and asking for information. I was even told on another forum that neobux had their paypal account frozen a while back - and they could only get it fixed after lots of their members sent a petition to paypal. I don't know how true this is, but it worries me as I am looking to set up a PTC site of my own. On the other hand, I have found alertpay customer service to be totally useless. It says on their site that when I upload documents to become verified, they will revert back to me within 10 days. Well, I have been waiting almost two months. Luckily, I have no urgent need currently to be a verified alertpay member there, otherwise I would have to chase them up by phone - and phoning Canada from where I live is very expensive.
I only use paypal, it works great,and I don't know if the sales will increase if we add other payments such as credit cards or alert pay.
i am new to paypal and alertpay but i like paypal for its customer support and for withdraw processing paypal rocks regards chaitanya
Alert pay are becoming famous but it need another couple of year to gain people trust world wide I'm online Service provider so far I use only PayPal because world wide people trust it and they are prefer it
i use paypal but i'm going to verify my account on alertpay also becuase every one is happy with alert pay
i think alertpay is better paypal tho has d popularity factor working on its side so i guess the majority of people would rather use paypal when doing business
I just read alert pay user agreement 5.0 Resolutions 5.1 Transaction Disputes Disputes between you and a Buyer must be reported through Customer Support at www.helpdesk.alertpay.com or by calling 1-514-748-5774 from 9:00 a.m. to 5:00 p.m. EST, Monday through Friday. Claims must be filed within 30 days of the completed payment. When handling a dispute, AlertPay will take into consideration the Seller's Terms of Service to which you agreed at the time of purchase. If the service or product has not been delivered as stated, AlertPay's policy will be used in place of the Seller's Refund Policy. 5.2 Chargebacks and Associated Fees A chargeback occurs when the Sender contacts their debit/credit card issuer to dispute certain charges made through their credit card or bank account, depending on payment or depositing method. Any account that receives fraudulent funds or funds that have been disputed by the Sender will be reversed. If you receive funds in your account from the Sender's credit card or bank account and the credit card or ACH transaction is reversed, you agree to hold AlertPay harmless for the reversal fee and agree to reimburse AlertPay immediately by any means necessary. Chargebacks, returns and reversals may lead to immediate account termination and/or a $37 penalty fee. 5.3 Funds Recovery If another User disputes a payment made to your AlertPay account by chargeback, AlertPay will retrieve the funds in question. Furthermore, you authorize AlertPay to retrieve any disputed funds by bank transfer to recover the lost funds. If you received the amount by check, you agree to pay the negative balance in your AlertPay account. Otherwise, we will have to involve a collections agency in the funds recovery process. 5.4 Contacting the Seller Before filing a claim, you must contact the Seller and attempt to resolve the dispute on your own. Most disputes are solved with proper communication. If you cannot resolve the dispute this way, you can submit a ticket regarding your dispute through AlertPay's Support Center. After you have opened a dispute, AlertPay will send a "Contact Request" to the Seller in hopes of resolving the issue. The Buyer must respond to this email if the issue has not been resolved, otherwise the dispute will be closed. Furthermore, it is not permitted to alter either party's email reply; all information, including emails, should be included in their original format. We ask that all email communications take place using the same email address as the one used to open the dispute. 5.5 Submitting a Dispute to the Support Center AlertPay members may only submit one dispute per transaction. Submitting multiple disputes for a single issue may result in the closure of the dispute without resolution for the inconvenience. If one member files a dispute against another member, AlertPay's Support Center will mediate the situation. AlertPay will only intervene if there is a clear policy violation. AlertPay's involvement and final decision protects Buyers from fraudulent Sellers and protects Sellers from false allegations of fraud. If your Seller is a Business account holder, you should review their Refund Policy and Terms of Service. If after reviewing the Refund Policy and TOS you believe that the Seller failed to provide the Product as stated and/or if you are entitled to a refund as stated by the Seller, you may file a complaint. If your claim is justified, AlertPay will attempt to collect funds from the Seller. Funds recovery is not guaranteed. There may not be sufficient funds in the Seller's account to cover your claim. If we are not successful in recovering funds, you have no claim against AlertPay. Both parties agree to a binding resolution rendered by AlertPay. AlertPay reserves the right to limit resolution requests if the User has not done due diligence on the Seller prior to making a purchase or sending funds. Once a dispute has been closed, it cannot be re-opened or disputed again. Please note that all payments are done at your own risk. Furthermore, any online income opportunity, such as Multi-Level Marketing, is considered risky. Returns on these online income opportunities are not guaranteed nor are transaction resolutions for members who have participated in them. Very importantly, members investing in high-risk programs, such as MLMs, should only send/receive payments from the same payment processor. If you invest through another payment processor and accept payments through AlertPay and any issues arise, only AlertPay records will be used to determine the outcome of the issue, such as when a member receives payments through AlertPay while investing through another payment processor. To us, this appears that the seller is cashing out through this individual and that their funds are at risk of reversal. so wow u can cancel any alertpay account just by first sending him payemnt then chargeback & ur competitor account is now cloased wow it good as paypal
Hi. I'm here first time and need some advice. I can't use Paypal as they freeze my account for 180 days!!! I'm waiting to get merchant account to set up, but it may take a month. As I need some payment processor now, I opened account with AlertPay. Waiting for verification as I send them 1 wrong document (others got verified in 2 days). Before integration with my site, I like to know few things - how difficult and how long it will take, if I need to refund the money to buyer? or maybe they have a option like authorize first and charge later (when ready for shipping)? Do they accept the Visa Electron, Maestro, Solo, Switch? Thanks.
Hi plimus use it plimus make a wrapper between you & paypal pp user can plimus so if any fraud is one plimus take care of it. my personal experince is to use plimus I was protected by pp frauds & even some users pay me with echecks & credit card better then pp & covers pp cons
Finally got the answer from AlertPay - They accept Visa Electron and Maestron, but not Solo and Switch - in case if someone interested.
Paypal in my opinion because it's more widely used. However for large payments Western Union is probably the best.
do u have to pay fee to plimus? and can anybody make a comparation benefit between alert pay and paypal