Hello Everybody, Can anybody make me understand this is that payment made unauthorised or that guy not satisfied with my work and asking for refund,3 Anybody here faced this type of problem in past?? ----------------------- Dear Mandeep Singh, We were recently notified that one of your buyers filed a chargeback and asked the credit card issuer to reverse a payment made to you on 27-Sep-2011. The buyer claims that this purchase was made without authorisation to use the credit card. Their credit card issuer needs additional information from you about this transaction. ----------------------------------- Transaction Details ----------------------------------- Buyer's Name:XXXXXX Buyer's Email:XXXXX Buyer's Transaction ID: XXXXXXXXXXXXX Transaction Date:27-Sep-2011 Transaction Amount:-$XXXX USD Case No.P-XXXXX Your Transaction ID: XXXXXX ----------------------- Looking forward for quick reply.
Have you spoken to the buyer? Prima facie, it obviously seems like a case of the buyer wanting his money back because of unsatisfactory work.