Guys 2-3 weeks back i accepted some payments totalling around $5k from one of my client, but today when i logged in to my paypal then i was shocked to see my balance in -ve,(-$4920).Paypal "temparory hold" all the amount(transactions) i received from him.I thought it was an chargeback from my client.I called up paypal and also mailed them and they sent me following reply. Can anyone tell me why this has happened and why r they investigating. BTW i already withdrawn all the funds via XOOM and my balance was only $100.
They are suspicious of the transaction! That is a lot of money. Why did you quickly transfer it to another payment party? Maybe that made them suspicious? I really don't know how they tick. BUT! They investigated my account and froze my 23 dollars one time after a suspicious activity happened on one of the bank accounts ASSOCIATED with my paypal account. I made TWO purchases with my debit card at the same store within minutes of each other, one at the pump, one on the inside of the store. PayPal deemed this to be unusual and suspicious. The total of both purchases together was less than ten dollars. Yes, this was several years ago when USA gasoline was cheap. You never know!
Keep the communication going and ask them what they need from you to help move the investigation along. Don't be a pest but ask them if anything you can do with the matter. As long as everything is in the TOS with Paypal, you have nothing to worry about.
Well, Paypal's biggest fear is people using their system for Money Laundering. So if you have done everything above board and 100% in accordance to their terms, you be fine. Just to be doubly sure, go read your agreement and acceptable usage policy with a fine tooth comb. Be prepared to assist Paypal in their investigation willingly and give them all sales documentation (invoices and such) and proof of delivery (courier tracking number, customer's signature and all that) so as to remove all shadow of a doubt that the sales is real.
jimmy just a suggestion... get the money out of your bank account too.. before the bank reverse this amount to the third party who transferred it to you.. I was in same situation few months back... xoom sent me the money... and after 4 days... The money got reversed.. I called to HDFC Bank cc and they told that third party could ask for reversal for 2 days..
Do you recieve all 5kusd funds from a single client? If yes then it is a chargeback , or your client pay via hack paypal cc funds. If you bought something in past ready to loose them , if they are electronically delivered things like servers or scripts or domains.
Paypal's investigation process is illegal, as far as I understand it. They are withholding your money, except you managed to get it out of their hands before they could freeze it. I wouldn't be surprised if they try to threaten you with debt collection for the negative balance. Paypal pick and choose when and who to investigate, and as a process, freezing accounts must make them millions every year. If they did manage to get their hands on your $5k, think of the interest they could earn from that in the 6 months. They sit conveniently just outside the banking regulations in the UK which allows them the freedom to do what they want. See my blog rant about Paypal and why they think they are above the law.
Wow so they took roughly around 4K or did you transfer that to Xoom? Also when its on hold you cant transfer it to anyone right?
I already contacted my bank and they told me that no one can reverse any transaction now as all transactions r more than week old. Let them investigate or threaten me or whatever they want.I am not going to add $4900 into it.If paypal can play the game then why cant i.
Very very sad news. As usual.. PayPal sucks... and still i have to use it, coz i have no other choice.
I received this kind of amount before also but they did not verify anything,not sure why they r verifying now.Xoom is not investigating in this matter.
Basically When u transfer funds to xoom they contact paypal n ask them to verify thats wat i was told when i was reasearching on xoom though dunno
i dont think after verification..i mean if you are verified..why should they investigate.. though i have myself had holds before..but my balance wasnt even 1K..just in hundreds.sometimes paypal guys act wierd...honestly..
I never had a problem like this, back in november I must have had about 8k transfered into my account in a matter of 2 with 2 people, very surprised this happened..Good luck