PayPal recurring payment questions

Discussion in 'PayPal' started by aliweb, Mar 22, 2013.

  1. #1
    When Paypal is setup with recurring billing, apparently it sends an email notification each month to users that the billing is about to occur. Can I stop this from happening? I don't want Paypal to send email to my subscribers unless I want to.
     
    aliweb, Mar 22, 2013 IP
  2. avantemedia

    avantemedia Active Member

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    #2
    I have subscribed to a couple of recurring payments and I don't receive an email notiyfing me before it comes out. I only get one when the payment has been made. I have never had one, not even from ebay nor anyone else, i imagine the information might just be wrong and that it doesnt send a warning email
     
    avantemedia, Mar 23, 2013 IP
  3. iwebsocial

    iwebsocial Well-Known Member

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    #3
    Yes! You Can Stop Recurring Payments by just log in to your PayPal account & Click Account Tab, where you find a lots of option.
     
    iwebsocial, Mar 23, 2013 IP
  4. Dan_Sheen

    Dan_Sheen Member

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    #4
    I am unaware that PayPal does this, are you sure it isn't the invoice software your using?
     
    Dan_Sheen, Mar 24, 2013 IP
  5. jestep

    jestep Prominent Member

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    #5
    They only send an email once the payment has been made. You may be using other software that sends a reminder notification outside of paypal. Realistically this is a good idea because you're far more likely to get a dispute if someone isn't notified that you are going to charge them.
     
    jestep, Mar 25, 2013 IP
  6. aliweb

    aliweb Well-Known Member

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    #6
    Ok I will have a look at it.
     
    aliweb, Mar 25, 2013 IP
  7. karthimx

    karthimx Prominent Member

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    #7
    By default they will not email the subscriber before the payment. It will email only after the payment is made.
     
    karthimx, Mar 26, 2013 IP