suppose i pay someone through paypal for a service. within 45 days, s/he did not deliver. can paypal help me?
i know, but according to Paypal policy page, they do not cover for intangible goods and services. cani still file a dispute and expect to get my money back?
Its just your luck and the way you show your proof that the job/service has not been completed or product not delivered, i have lost couple chargebacks where scammers won so it requires good luck too, and if iam not wrong you cannot make a chargeback after 45/60 days some time interval, make sure you are into the correct time frame or you lose the money. Amit
You cannot make a charge back after 60 days of payment for a service.It would be better if you file a chargeback now withstanding the fact as to who won it. Al
Well, just create a dispute for the transaction and provide evidences of non-delivery. You need to do so within 45 days. For services and virtual items, there is no Seller Protection Policy and depending on the circumstances, Paypal may be on your side.
If you paid with your CC, tell the CC company to do a charge back. The CC company can withdraw your money from Paypal by force. No problem.
But if you do a chargeback, you will most likely jeopardize your relationship with Paypal and may lose any priviledges of using their account ever.
Maybe problem Paypal would surely not appreciate a move behind their back to solve a dispute. And it might be reflected in your future Paypal membership nature, potentially. Being blacklisted is not something I would fancy, would you? Depends on the amount you are to chargeback but on the long run, I see it as a bad thing. Whatever you do, let Paypal conduct it as long as it is a directly involved party.
Talk to your seller first, if you have already, then file a claim If you chargeback 3 times in 12 months, your account will be flagged.
and how old was the transaction? was it before the 60 days limit? If yes i gues you can still charge back Amit
2 days. and isn't it 45 days? last time i got scammed by an 'established company', they ran away with everyone's money after 5 years. i filed a dispute with paypal, they say they can't do anything because it's past the 45 day deadline (when i filed it it was already 55 days). by chargeback do you mean dispute? how can you do a chargeback on a bank account?
Call the bank, they will post you a form you need to fill in and mail back to them. Or file your chargeback at your local branch. If you're with a reputable bank, they will credit your account with the disputed amount shortly after. Then at the end of investigation you either get to keep the money or it will be debited from your ccount if you lose the dispute.
Unlikely. Not only was it a service but the 45 day dispute period has elapsed. Chargeback is your best bet. Be prepared to have your paypal account access limited if you chargeback before opening a dispute.
uh...it has just been two days. i was asking that suppose i file a dispute within 45 days. so i've heard. but i did not use a credit card to pay.
So did you use your paypal balance to pay? Then no point to go to the bank. Paypal is the only party to consider when filing a dispute.
Just go to Paypal page and start a Dispute against their charge. It is better than to just sit there and do nothing. Who knows, it may work for you.
I totally agree with eddy. Definitely open a dispute for the payment made in paypal. Also try to solve the dispute mutually between the two of you but through paypal, this way all communication is with paypal authorities and is used for settling disputes when the case moves to their arena. Hope this helps Al
Yup, going through Paypal should 'scare' the other party and I feel that it adds to your credibility in your claim because everything through Paypal is subjected to justification. Besides, it is documented. It is free to open a dispute and if you are honest in your dealing, you should not fear any backslash from paypal. Who knows, even if you do not get your money back, the other party may be getting a red flag. I personally feel that Paypal is more pro-buyer than seller.