Hi, If someone asked for a refund while I have a limited paypal account, can I issue the refund? Can I give him his money back? Please help me with this. Thank you.
When your account is limited, the resolution center would tell you exactly what you can or cannot do. If refund is listed as what you can do then you should not have any trouble doing it. I would think you should not have trouble doing it since the 180 days timeframe period before you can withdraw your money is there so that your customers can ask for refunds or chargebacks.
If you go to the transaction details on it, go to the bottom. There is a small link "refund payment" or something like that. You will get the transaction fees refunded to you by doing it this way.
The resolution center should also give you the option to refund the payment. PayPal is getting out of control these days!
How come you say that Ms. Eva? While I've had some customer problems with some of my providers, I have no problem with payPal, maybe it is a thing of change since they are introducing new paypals all over the world, like PayPal Mexico.
If you don't see this, then I might have a different account type than you, or it might be slightly different in different countries. I'm in the USA with a premier account.
I have a premier account too but my account is limited! if the buyer ask for a refund can I give him his money back?