Hi All, Today my paypal account had £30 in at 1pm, I sold an item on eBay for £14, got an email to say it's been paid. Logged into paypal, the transaction is there and says ready to post. But my balance is £30 still. Now i've just sold a game for £5 and my balance has gone upto £35. It seems paypal have forgotten to add the £14 to my balance? I'm wondering, if this has been happening to me before because i never really pay much attention to my balance. i've got 2 screen shots to show my balance on the payments received history, which shows the £30 balance with 2 x items with the print postage label and a screen shot with 3 x items with the print postage label and balance still being £30, As anyone else had this problem ?
Just had reply from Paypal... Hi! My name is Andra from PayPal and I am here to help you today. Mr ----- I regret the inconvenience regarding your balance. This is actually a known issue and we are working actively to resolve this right away. Your account has been forwarded for investigation. Please understand that we cannot give you any specific timeframe on when this will be resolved but please check your account time to time. We appreciate your patience and understanding regarding this matter. Yours sincerely, Andra PayPal Still find it odd how it happend with the £14 transaction and not the £5 one afterwards, There is no mention of the £14 anywhere in my paypal history and balance report things, this could be happening to lots of people who ain't actually realising the money ain't in their account, i only noticed as i had the 2 windows open to print out a label and when i refreshed 1 window the other payment showed up but noticed the balance hadn't changed from the 2. Will update if i hear anything else from them.
So, glitches can get even into PayPal in 2014. It'd be interesting to see their tech details as to your transmission Some people might even pay money for it.