PayPal payment reversed

Discussion in 'PayPal' started by nhc1987, Mar 2, 2009.

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  1. #1
    Hello guys,

    This morning I received the following email from paypal

    What should I do now?

    Any help is appreciated and +rep.

    Thanks in advance
     
    nhc1987, Mar 2, 2009 IP
    deluxdon likes this.
  2. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #2
    Try to contact your buyer first and ask him about this as only he can give you proper answer for this.

    DON.
     
    deluxdon, Mar 2, 2009 IP
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  3. nitinleew

    nitinleew Well-Known Member

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    #3
    Yup you had better contact ur buyer asap.Also,scan your documents(all related communications) as requested by PayPal..
     
    nitinleew, Mar 2, 2009 IP
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  4. nhc1987

    nhc1987 Notable Member

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    #4
    Thanks. I did contact him and waiting for his response

    +rep
     
    nhc1987, Mar 2, 2009 IP
  5. rldowling03

    rldowling03 Notable Member

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    #5
    Best thing to do is to give paypal ANY information and documents concerning to this transaction, you have to fight for it. Also calling up paypal can help resolve it also.
     
    rldowling03, Mar 2, 2009 IP
    nhc1987 likes this.
  6. chandan123

    chandan123 Prominent Member

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    #6
    what was the deal ? theme links ?

    i think its a scam
     
    chandan123, Mar 2, 2009 IP
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  7. kind_of_the_cash

    kind_of_the_cash Active Member

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    #7
    As a first step contact buyer and make answers for that opened dispute..
     
    kind_of_the_cash, Mar 2, 2009 IP
  8. sir.dosh

    sir.dosh Guest

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    #8
    i think the buyer should has a reserve behind this

    he can reversed the transaction or maybe some error happened in Paypal?

    its rarely happen but who knows?

    just prepare the required documents and you'll be safe

    peace!
     
    sir.dosh, Mar 3, 2009 IP
  9. ActiveFrost

    ActiveFrost Notable Member

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    #9
    That's not an error ;) You can see this message if someone has asked his bank to return his funds !
    $50 is a small sum, but if it goes higher - call PayPal and talk to them .. that's the easiest way to sort things out :)
     
    ActiveFrost, Mar 3, 2009 IP
    nhc1987 likes this.
  10. roote

    roote Peon

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    #10
    It is the problem of buyers. Try to connect with buyers to resolve the problem.
     
    roote, Mar 3, 2009 IP
  11. 3webwarriors

    3webwarriors Banned

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    #11
    what kind of product u given to him?
     
    3webwarriors, Mar 3, 2009 IP
  12. nhc1987

    nhc1987 Notable Member

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    #12
    It is a sponsored review.
     
    nhc1987, Mar 3, 2009 IP
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  13. chandan123

    chandan123 Prominent Member

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    #13
    then its some error

    because u can easily remove the review :p

    just wait for his response
     
    chandan123, Mar 3, 2009 IP
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  14. xwhyz

    xwhyz Active Member

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    #14
    You should first talk with the buyer on what is issue was and try compromise with him stating your hard work put in and ask him to revert back the dispute. It happened to me once and was successful. If the buyer cancels the dispute then you can get back your amount.
     
    xwhyz, Mar 3, 2009 IP
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  15. nhc1987

    nhc1987 Notable Member

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    #15
    Till now, no reply from him. Let him RIP :(

    I removed the sponsored review so this is not a big issue at all.

    I just want to know more about ...

    What caused this (the text in bold)? Seller ? Bank ? or something else ?

    Thanks :)
     
    nhc1987, Mar 14, 2009 IP
  16. Korrupt

    Korrupt Well-Known Member

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    #16
    It was done by the customer, they probably called their bank and said it was unauthorized or something....
    I guess the one who bought it paid using an hacked account...
     
    Korrupt, Mar 14, 2009 IP
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  17. insensible87

    insensible87 Guest

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    #17
    The buyer has asked his bank to chargeback. Even if you provide proof of each and everything , you are not going to get that money.
     
    insensible87, Mar 15, 2009 IP
  18. brian65

    brian65 Active Member

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    #18
    PayPal provides no protection for sellers. If you are selling digital goods, you are really relying on the honesty of the purchaser to not reverse the payment.
     
    brian65, Mar 15, 2009 IP
  19. oxidati0n

    oxidati0n Peon

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    #19
    brian65 that is not true. PayPal can only claim the side of the party who has the better evidence, and if neither have evidence, they base it on reputation.
     
    oxidati0n, Mar 15, 2009 IP
  20. Korrupt

    Korrupt Well-Known Member

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    #20
    @bilawal360, not necessary, if the credit card company or bank is involved, paypal has no power to overrule it, in that case the decision of the card company/bank is final
     
    Korrupt, Mar 15, 2009 IP