PayPal Not allowing me to issue partial refund. What to do?

Discussion in 'PayPal' started by Helvetii, Nov 5, 2009.

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  1. #1
    I got paid by a CC and I have to issue a partial refund but the interface doesn't allow me to.

    When I click "Issue refund" the refund amount (100%) is auto-populated with no option to edit.

    Any of you had similar issues? Maybe cause it's paid by a CC? :confused:
     
    Helvetii, Nov 5, 2009 IP
    Feizar likes this.
  2. Feizar

    Feizar Prominent Member

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    #2
    Partial refunds are not allowed for personal or cc payments i think:D
     
    Feizar, Nov 5, 2009 IP
    Helvetii likes this.
  3. Digital_shubhi

    Digital_shubhi Illustrious Member

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    #3
    Ya, you can't do partial refund in personal payments.
    Refund him full money and then ask him to again send remaining payment. :p

    - Digital -
     
    Digital_shubhi, Nov 5, 2009 IP
  4. Helvetii

    Helvetii Notable Member

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    #4
    It was not personal but paid for by a CC, I guess its the same with them. Will follow your advise. :)
     
    Helvetii, Nov 6, 2009 IP
  5. flaco

    flaco Peon

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    #5
    You can always send your payee a payment plus fees for a partial refund. :)
     
    flaco, Nov 6, 2009 IP
  6. magicworld11

    magicworld11 Well-Known Member

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    #6
    Few months back partial refund was possible even with cc payments also. But I think due to latest interface changes, they have discontinued the partial refund service.
     
    magicworld11, Nov 6, 2009 IP
  7. DesignBytes

    DesignBytes Notable Member

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    #7
    Sucks :S
    Payments received by credit cards are always a pain in the ass.
    Always decline payments via credit cards if the sender is not trustable enough.

    that;s what I recommend.
     
    DesignBytes, Nov 7, 2009 IP