PayPal requires a copy of certain documents for verification purposes to return your account to regular standing. Please submit each of the following documents: - Proof of address Utility Bill Please make sure that the documentation you provide is valid and legible. If we do not receive all of the requested documents and information indicated within 7 days, we will be unable to complete the application review process. Note: This information will not be shared with any third parties. OK, I have uplaoded the phonebill as its written "Fax or upload documentation" In there when i click resolve there is continue to fax cover sheet , upload files. i have uploaded files. but in the resolution center "Fax or upload documentation" still appears. now what i do?? I have already uplaoded the phone bill. now how am i going to verify the paypal account?? please help me.
Just have patience a paypal representative will just review your documents and then will either restore your a/c directly or send u an email if they require any more details.
Detach them and try to attach it again... I think "waiting for ur response" this should not be there if you have attached the docs..
I entered the expuse number. In the to-do list now , the adding cc has tick mark on it and documents has no tick mark on it. please help me.
You will have to wait for PayPal email saying that they have received your documents.Once you have that email , this resolve button with automatically disappear. so have patience
meanwhile you discuss with us, do also contact paypal and tell them the problem. they will tell you what to do
Paypal can be really screwy and their "waiting for ur response" status can probably just be ignored. (As a newbie, I had to clear up status notes so many times because the paypal rep just didn't care what notations they made.) Now, if they don't email you in a few days, definitely call or email them. You could keep trying to upload your docs -- make sure they're in the right format. And, like others have mentioned, if you can be patient, paypal will most likely email you within a few days with more info.
I hopw they reply. they havent replied 2 me yet. I have another paypal account , through which i sent them e-mail but they never replied.
If you want to solve this problem quickly you should call them otherwise their email support is very slow. Both of your PayPal accounts are Personal or ???
both are premier. i opened a new account for website purposes, i didnt knew that we can add multiple e-mail addresses. The account through which i sent e-mail was just 2 know how can i verify exept cc. they never replied. i wish my this paypal get verified and i want that it shouldnt be limited anymore.
I never have to do anything like that, to prove my address I simply have to provide a credit card and bank account and *bang* a few days later I have a verified business account. Isn't the premier account for eBay power sellers? If so maybe that's why you need to mess about like that. Well, you can't complain at least their security is pretty strong.
pay pal sucks , had nothing but trouble with them myself . I had too go through all the BS before and they still didn't set my account back to active .