Hi frends, Paypal has limited my friend`s account and also asking for some documents. The problem is he do not have any of those documents. He has some funds in it,so my question is can he refund those funds to sender and then ask sender to send those funds to other PP account. Thanks
Once an account is limited you can't even refund the money. Now the only choice he has is to ask senders to file a dispute and they will have their money which they can send him later on.
At most the documents would be a national identification proof which can be a PAN card or social security number or even a driving licence can do if you give them a call and explain the situtation. I think calling them would be the best idea and try and explain the things.
If they are asking for Utility Bill....send them anything as address proof....electricity bill,bank statement or telephone bill...they will restore account