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PayPal Limited Access mode - they ask for Supplier Contact Info

Discussion in 'PayPal' started by Nick252, Mar 9, 2008.

  1. #1
    Yesterday my business account limited when i try to withdraw some money to my bank account :mad:


    We have observed activity in this account that is unusual or potentially high risk.




    they ask for

    Photo ID
    Bank Account Statement
    Supplier Contact Info



    i don't have a supplier , i don't sell anything , i'm freelancer and i provide services

    what can i do ?
     
    Nick252, Mar 9, 2008 IP
  2. proxywhereabouts

    proxywhereabouts Notable Member

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    #2
    Just give your information and make sure it tally with what they got in their database.
     
    proxywhereabouts, Mar 9, 2008 IP
    Nick252 likes this.
  3. getjimmy

    getjimmy Prominent Member

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    #3
    Tell them that u provide service online,give them ur deal thread links or forum links.
     
    getjimmy, Mar 9, 2008 IP
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  4. eddy2099

    eddy2099 Peon

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    #4
    They are want to make sure that you are using their service for money laundering since there are some people who probably do that by providing fake services. If you have nothing wrong, just tell them what you do. If you have a website or offering the services here just point them to the URL offering your services.
     
    eddy2099, Mar 9, 2008 IP
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  5. IndianWebMaster

    IndianWebMaster Well-Known Member

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    #5
    Happened to me too last year. I provided them with all the details. Was a waste of time and money (sending a copy to them in the US) but I got my account back and a warning to change my password frequently as they thought someone tried to access it! Scary, yes! I change my passwords every 15-20 days now and access my accounts only from my home or office comp. No public comps for me anymore!
     
    IndianWebMaster, Mar 9, 2008 IP
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  6. Nick252

    Nick252 Well-Known Member

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    #6
    thanks for your replies

    i will call them tomorrow , i hope everything will go all right
     
    Nick252, Mar 9, 2008 IP
  7. Raj Kumar

    Raj Kumar Prominent Member

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    #7
    I had same problem with paypal but issue solved very nice way for me

    They ask me some proof of Photo, address, and any govt. verified document and i did same so after this i got mail that this is not enough for us and asked for 5 transaction details and i provided 5 transaction details via fax and with in 2 hours i got reply form paypal that my account is ok now :)


    Regards
    Raj
    __________________
     
    Raj Kumar, Mar 9, 2008 IP
  8. Scorpiono

    Scorpiono Well-Known Member

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    #8
    I got it right now, I've provided my nationality id card which has address on, and also photo, they wanted full size, I gave them full size, I uploaded drivers licence, they want utility bill.. I'm 18, I don't have any utility on my name, all on parents. So I email them and provide a western union bill.. God this is getting frustrating!
     
    Scorpiono, Mar 9, 2008 IP
  9. jevuska

    jevuska Banned

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    #9
    I just do it when i've been got limited access:
    Photo ID : scan your id card, name and address must correct with your profile in paypal account
    Bank Account Statement: scan all your bank account statement, at least three months before
    Supplier Contact Info : scan all Supplier Contact Info including your transaction via mail.

    Upload all in .jpg format and do it in business day, and i hope thats limited access mode is clear in one till two days only.
     
    jevuska, Mar 10, 2008 IP
  10. salihpk

    salihpk Banned

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    #10
    I got the same problem before one year.I just present the two documents and call them and say that I am a freelancer.

    Just just say me to write a letter with my freelance business.
     
    salihpk, Mar 11, 2008 IP
  11. bookm

    bookm Banned

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    #11
    My PayPal account was Limited Access mode from 23 january. until now i can't fixed.I don't have gsm (no money:(( and can't call them:(
    i have the same problem like OP. they want :

    Supplier Contact Info
    Invoices
    Other


    I want to lift my limit but don't know what documents exactly to sent them.Anyone can help?
    What documents i can provide to them?

    I waiting withdraw of 380$ from 23 january and still pending. Is this can be a reason to wait?First provide documents./.then withdraw go to completed?

    Of course they sent me message:

    Subject Please Return Your Account to Regular Standing Show full header
    Dear xxxxxxxxxx,

    This notice is a reminder.

    We are sending you this notice because you have received more than $1,300.00 USD in total payments to your PayPal account.

    PayPal is required by law to comply with European Union Anti-Money Laundering regulations to collect information from customers when they receive more than the set limit in total payments. Please log into your account, go to the Account Overview page, and follow the instructions there about how to provide the required information. These steps need to be completed as soon as possible to comply with this regulation.

    If you have any trouble completing these steps, please contact Customer Service at 00 353 1 436 9001

    We appreciate your business and apologize for any inconvenience.

    Case ID Number: PP-406-352-424
     
    bookm, Mar 17, 2008 IP
  12. bookm

    bookm Banned

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    #12
    anybody can help?
     
    bookm, Mar 18, 2008 IP
  13. eddy2099

    eddy2099 Peon

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    #13
    I assumed you sold something, just sent them your supplier contact information and your supplier's invoices like they asked you to. That should settle the issue.
     
    eddy2099, Mar 18, 2008 IP
  14. bookm

    bookm Banned

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    #14
    i sell proxies..how to prove that to paypal?with screenshots from buyer?
     
    bookm, Mar 18, 2008 IP
  15. getjimmy

    getjimmy Prominent Member

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    #15
    Ya may be screenshot or some deal URL/threads links.

    Still if ur PP is not restored,then u need to wait atleast 6 month,after 180 days they will send u email with info on how to withdraw ur funds.
     
    getjimmy, Mar 18, 2008 IP
  16. bookm

    bookm Banned

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    #16
    6 month? wow:((that s**cks. really want to return my account..but paypal decide.:((


     
    bookm, Mar 18, 2008 IP
  17. kolucoms6

    kolucoms6 Active Member

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    #17
    What did you provide when u say "5 transaction details via fax" ?
     
    kolucoms6, Aug 31, 2009 IP
  18. OldEgold

    OldEgold Peon

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    #18
    send email to paypal " hello sir . i am freelance worker : the payment was for the SERVICE > the transcation is not involved in selling or buying goods. its for Service""


    100% they will remove supplier info : from check list



    Thanks
     
    OldEgold, Aug 31, 2009 IP
  19. kolucoms6

    kolucoms6 Active Member

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    #19
    But I uploaded Tracking Numbers , which are trackable in UPS.

    Now cant understand what to do !!!!
     
    Last edited: Aug 31, 2009
    kolucoms6, Aug 31, 2009 IP
  20. kolucoms6

    kolucoms6 Active Member

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    #20
    Do I need to submit 5 invoices with 5 different customers shipping informations OR only one invoice mentioning quantity as 5 ?

    Pl advice !!!
     
    kolucoms6, Sep 1, 2009 IP