Hello my friends i am a PayPal user. my account was limited before some time and i sent them the documents they needed. after few days limitation was not removed so i emailed them i got the reply that "We are not going to remove the limitation of this account"(not so small but the main subject was this) even i tried to send email again, same answer also tried to call same answer now they say they do not want to remove the limitation even if i sent correct documents can anyone help me with this please thanks
My suggestion is to create a new account if there's no money inside. If there is, you may consider threatening them to take legal action for taking your money and have no rights to access your account
Will you mind telling for which reason they limited your account? That might help the DP users to advice you properly.
Hello i have balance in it and the reason they stated was "Unauthorized account activity" please help me
You might have logged from new IP address and therefore getting that error. Just verify your account with Paypal.
what you mean? what i have to do now? i do not think logging in with different IP is a problem if you say it's a problem then after sending the documents why aren't they approving? please help me regards Petr
Did you use other country's proxy to login PayPal ever? If you are all OK with no violation of Rules, then file a Case in Mumbai High Court against PAYPAL (INDIA) PVT LTD. PayPal is having its agency in Mumbai, so that they can send us the funds through NEFT. Do you know who can send NEFT Payment? Only he/she can, who is having bank account in INDIA. Because NEFT means National level Electronic Fund Transfer. I too had some issue with PayPal. But when I published the issues in a News Portal, the Mumbai office of PayPal called me over phone. I was sure that PayPal was having Indian agency registered, because if you look at your bank statement properly, you will see the transfer by PayPal like -> NEFT TRNSFR BY PAYPAL PVT LTD....
just can login but cannot send money as it's limited sent all docs to remove limitation but they say we will not remove do not know why so any other method?
If they are saying about not to remove, then you have only option to file a case against their Indian Agency.
Well, first of all, let us know, if you have signed in your paypal account from any ip address other than you usually sign in ? If yes then, find out the real ip address from where you signed in and created your account and send the documents again from that ip to the paypal authorities. Also make sure you call your paypal account manager directly and clear out the doubts, if they have any ?