paypal just limited my account how i can resolve that problem?

Discussion in 'PayPal' started by elkhra, Jul 14, 2010.

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  1. #1
    i just recieved that email from paypal france

    i use paypal france and im not resedent of france paypal in my country is not supported by paypal





    we are sending you this notice because you have received more than $3 300,00 USD in total payments to your PayPal account.

    European Union anti-money laundering regulations and "know-your-customer" regulations require us to collect additional information when customers receive more than the mentioned amount in total payments.

    To lift your receiving limit:

    1. Log in to your account at https://www.paypal.fr.
    2. Click the "Resolution Centre" tab and complete all required steps.

    Please provide the requested information within the allotted timeframe. Once all the steps have been completed, we will review your PayPal account and email you to let you know if we have sufficient information.

    If you cannot complete these steps, click "Contact Us" to go to the Help Center for more information or to contact Customer Service.

    We appreciate your business and apologize for any inconvenience.

    can anyone help to know how i can get my money from paypal now?

    any help please?
     
    elkhra, Jul 14, 2010 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Follow the steps they give you.
     
    digitalpoint, Jul 14, 2010 IP
  3. Mr. Corey

    Mr. Corey Active Member

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    #3
    What Shawn said.

    Did you just apply for a PayPal Debit Card?
     
    Mr. Corey, Jul 14, 2010 IP
  4. elkhra

    elkhra Well-Known Member

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    #4
    as i said i cant give them photo id proof of address coz i ddint live in france
     
    elkhra, Jul 14, 2010 IP
  5. Brian1970

    Brian1970 Notable Member

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    #5
    I have faced the same problem in the past, just give them the required information and the limitations will be lifted.

    Edit: So why or how did you open it in france?

    Thanks Brian
     
    Brian1970, Jul 14, 2010 IP
  6. MarTh-

    MarTh- Well-Known Member

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    #6
    Unfortunately you have transfered too much money for a 'non-verified' account. I think the limit is around 400-600 USD/month. And with a non-residency in a Paypal allowed country there isn't much you can do without a blackhat method of confirming someone elses identity. For some reason Paypal does not verify certain countries: https://www.paypal.com/worldwide/
     
    MarTh-, Jul 14, 2010 IP
  7. elkhra

    elkhra Well-Known Member

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    #7
    i opened paypal france account from my country and i used it before they limited i wait 180 days they lift limit

    but now after i reciev ed 3300 limited again and i cant give them information coz im not living in france

    is verefied paypal
     
    elkhra, Jul 14, 2010 IP
  8. Brian1970

    Brian1970 Notable Member

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    #8
    If you cannot send the required info you should speak to them. You may have to close the account and wait 180 for the funds.

    In any case keep us updated.

    Thanks Brian
     
    Brian1970, Jul 14, 2010 IP