Paypal hints 'They are Fine'. Please Advise..

Discussion in 'PayPal' started by tempest-tossed, Feb 5, 2010.

  1. #1
    Hii Mates,

    Like most of you, even I am suffering from the ongoing Paypal crisis. I had initiated a withdrawal request from Paypal on 27th Jan and its not processed yet. There was no reversal in my case though. Also, I did not receive any mail of intimation from them at the outset.

    As I e-mailed Paypal the day before, they replied informing that everything is fine and the money should be at the bank account by 5th Feb.
    But as nothing such happened and again I contacted the e-Bay Company as the 7th business day also passed.

    Now they sends me the following mail:

    "
    Dear XXXX XXXX,

    Thank you for contacting PayPal.

    I am responding to your recent inquiry regarding the ACH electronic
    funds transfer that you requested from your PayPal account. Our records
    indicate that this transfer has been successfully sent to your State
    Bank of India account ending with XXXX on Jan. 28, 2010 in the amount of
    $ XXXX USD. This ACH transaction has not been rejected back to us by
    your bank; therefore we suggest that you contact your bank to see if
    these funds have posted to your account. PayPal has no control over the
    length of time it takes your bank to post their credits, and we do not
    receive confirmation when your credit has been received by your bank.
    Please note that the funds may have posted with our processing bank name
    and not the name of PayPal.
    If you would like us to initiate a trace for that transfer, we would
    first need to receive a copy of your physical bank statement from
    (month, day, year) through (month, day, year). Please fax that
    information to 1-402-537-5750, Attn: Global Services Trace Request. As
    soon as we have received this information, we will initiate a trace and
    contact you with the results when they have been received.

    I'll be glad to hear from you if you need clarification. Just give us a
    call at 1-888-221-1161 and we will try our best to give you immediate
    answers or you can also visit www.PayPal.com/101. Thank you for choosing
    PayPal for your online payment needs. We appreciate your business

    Sincerely,
    XXXX
    PayPal, an eBay Company "


    What I grasp from the e-mail is that they pretends to be absolutely fine and there is no problem from their end whatsoever. Such denial is definitely horrifying.

    I would be much interested to know what you guys gather from the mail and what you advise me to do.

    :confused:
     
    tempest-tossed, Feb 5, 2010 IP
  2. jackcool

    jackcool Peon

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    #2
    Report it to RBI....:p
     
    jackcool, Feb 5, 2010 IP
  3. devearoux

    devearoux Guest

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    #3
    I'm scared now. Hope that my funds get transferred asap even though its saying completed. Funds are not in bank.
     
    devearoux, Feb 5, 2010 IP