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Paypal dispute and buyer got a refund

Discussion in 'PayPal' started by spycid, Oct 24, 2011.

  1. #1
    About 15days ago one of buyer filled a dispute of $405.Now as I had withdrawn the money to my bank account before the dispute so the account balance become -$405(negative).

    Now today I got a email from paypal that the dispute has been resolved and now account balance is 0(zero).

    But after an hour I received another email from paypal saying that
    SEMrush
    Dear XXXX,
    
    After careful consideration of this case, we've decided in favour of the
    buyer.
    
    PayPal has determined the buyer should receive a refund.  Due to the unique
    circumstances of the claim, and your PayPal account history, we will refund
    the buyer on your behalf.  Your account will not be debited.
    
    -----------------------------------
    Transaction Details
    -----------------------------------
    Code (markup):
    Is this normal ? I am thinking that in future if I receive any amount then they will limited my account will hold the money.

    Please help me what to do now.

    Thanks.
     
    spycid, Oct 24, 2011 IP
    SEMrush
  2. yenny

    yenny Member

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    #2
    It says that your account will not be debited so you should be ok
     
    yenny, Oct 24, 2011 IP
  3. Moses8595

    Moses8595 Peon

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    #3
    Well,have you checked your paypal account?
     
    Moses8595, Oct 24, 2011 IP
  4. browntwn

    browntwn Illustrious Member

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    #4
    Weird that PayPal would use the term "favour" since that is not how we spell it here in America. I see PayPal users use that term often, but never PayPal itself.

    As for your question, it would appear you do not need to do anything if that is an accurate representation of the email you received from PayPal.
     
    browntwn, Oct 24, 2011 IP
  5. Safetyfirst

    Safetyfirst Active Member

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    #5
    Seems you are lucky that paypal is paying on your behalf and since they said your account wouldn't be debited you shouldn't worry though you can always call their support to be on the safe side.
     
    Safetyfirst, Oct 24, 2011 IP
  6. vididong.com

    vididong.com Member

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    #6
    put some money in and see if there are any change
     
    vididong.com, Oct 25, 2011 IP
  7. expertvm

    expertvm Peon

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    #7
    This is probably not necessary.

    Quoting from Paypal's statement:


    PayPal has determined the buyer should receive a refund. Due to the unique circumstances of the claim, and your PayPal account history, we will refund the buyer on your behalf. Your account will not be debited.

    Spycid should be safe.
     
    expertvm, Oct 25, 2011 IP
  8. vididong.com

    vididong.com Member

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    #8
    It is fun to learnt that PP pay that for you
     
    vididong.com, Oct 25, 2011 IP
  9. chandan123

    chandan123 Prominent Member

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    #9
    check the email header if it really from paypal

    it could be tricky email to get some funds to ur pp account :D ?
     
    chandan123, Oct 26, 2011 IP
  10. YouCom

    YouCom Peon

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    #10
    In future if you will receive money they it will taken by paypal and they will neutral yoru balance first
     
    YouCom, Oct 26, 2011 IP
  11. Cucumba123

    Cucumba123 Well-Known Member

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    #11
    I don't understand, why would PayPal refund the buyer from its own pocket?
     
    Cucumba123, Oct 27, 2011 IP
  12. sunl

    sunl Peon

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    #12
    May be Paypal don't want to loose both customers. Paypal record of both of them must be clear and good.
     
    sunl, Oct 27, 2011 IP
  13. vididong.com

    vididong.com Member

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    #13
    any feed back from any seller? did your card get charged later?
     
    vididong.com, Oct 30, 2011 IP
  14. sufia

    sufia Active Member

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    #14
    Paypal Always with buyer. if you need buyer trust and use paypal.that's why paypal growing..
     
    sufia, Nov 1, 2011 IP
  15. vididong.com

    vididong.com Member

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    #15
    sometime buyer still can cheat seller
     
    vididong.com, Nov 1, 2011 IP