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PayPal Account Locked/Deleted

Discussion in 'PayPal' started by almondj, May 8, 2008.

  1. #1
    A month or so ago I received an email from PayPal stating my account had been locked. I thought that was weird because I still have not received any complaint emails from anyone. I let it go on for a few weeks then I called them. So here's the thing:

    Someone complained against my account, so PayPal, with no proof or anything can close my account. However, my $400 is being held hostage until October 2008. There reason is to clear any unexpected troubles in the next 180 days.

    Has this happened to anyone else?
    SEMrush
     
    almondj, May 8, 2008 IP
    SEMrush
  2. WebXpertZ

    WebXpertZ Banned

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    #2
    Paypal is really nervous .. they wont respect your money
     
    WebXpertZ, May 8, 2008 IP
  3. getjimmy

    getjimmy Prominent Member

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    #3
    Why they locked ur account,why dont u call them and clear everything?
     
    getjimmy, May 8, 2008 IP
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  4. Pervert-For-Life

    Pervert-For-Life Banned

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    #4
    sorry to hear about this.... but i dont think paypal will lock the account just like that... there is a big reason and i think the reason could be you did not respond to paypal in time which is why they may have decided to close your account... but i think you should still try for one last time and tell them that you are away when you get that limited account notification email or dispute email.... just call them again and explain everything who you couldn't respond in time.... just make a good story....:D
     
    Pervert-For-Life, May 9, 2008 IP
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  5. goforhunt

    goforhunt Banned

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    #5
    Yea, you must try to find out legit reason for the same.
    Sounds tricky, they can't close you account out of blues, must be something weird.
     
    goforhunt, May 9, 2008 IP
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  6. makelanguages

    makelanguages Peon

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    #6
    that is uncall for, no way they can close your account with your knowledge. they will can limit your account anytime but not lock or close your paypal
     
    makelanguages, May 9, 2008 IP
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  7. sexygirl25

    sexygirl25 Peon

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    #7
    im sorry for your lost , hope u menage get your account back fast.
     
    sexygirl25, May 9, 2008 IP
  8. atoztoa

    atoztoa Well-Known Member

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    #8
    I personally think Paypal limits your account without any reason, i know it becuse I have been through it
     
    atoztoa, May 9, 2008 IP
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  9. sheilasultani

    sheilasultani Peon

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    #9
    You recieved an email from paypal and didn't respond to it for a few weeks - in that email paypal told you exactly what you needed to do, when you didn't respond in any way they froze your account - why didn't you respond? Did you think they were just writing you a love letter (just kidding)

    Anyway, do like "pervert-for-life" said, hopefully it will work -
     
    sheilasultani, May 9, 2008 IP
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  10. infofreek

    infofreek Peon

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    #10
    Could you please elaborate a bit. I am afraid, it could happen to anybody. :eek:
    I want to know what is a limitation? Does it mean, they restrict you to send receive enough money or something else.
    Please let me know.
    Thanks
     
    infofreek, May 9, 2008 IP
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  11. almondj

    almondj Peon

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    #11
    No I randomly got an email one night saying it was being closed, I was like WTF? I didn't know if it was a joke email, so I logged in and it said, limited account. So, I responded to them via email immediately. Got an answer a week later and they said that my account looked ok. I logged in and it was still there, so the next day I called them and they gave me no reason.
     
    almondj, May 9, 2008 IP
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  12. starnone

    starnone Peon

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    #12
    You can unlimit it by some PP's requestion . Why you don't ?
     
    starnone, May 9, 2008 IP
  13. wisdomtool

    wisdomtool Moderator Staff

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    #13
    When they limit your account, did they specify the reasons why it is limited in the first place?

     
    wisdomtool, May 9, 2008 IP
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  14. JackPH

    JackPH Active Member

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    #14
    it is impossible. They never LOCK/DELETE account for no reason. Dont try to fool us man!
     
    JackPH, May 9, 2008 IP
  15. wisdomtool

    wisdomtool Moderator Staff

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    #15
    Nothing is impossible, I would be so fast in accusing the OP. Give him a chance to state his stand and clarify on this.

     
    wisdomtool, May 9, 2008 IP
  16. almondj

    almondj Peon

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    #16
    Here's a copy of the email:

    As part of our security measures, we regularly screen activity in the
    PayPal system. During a recent screening, we noticed an issue regarding
    your account.

    We are very sorry, but in accordance with the PayPal User Agreement, we are
    no longer able to have you as a customer.

    We have had to close your account for the following reason:

    We have received complaints from at least one buyer who indicated that
    either they purchased merchandise from you and never received it or that an
    item they received was significantly not as described.

    We apologize for any inconvenience this account closure may cause. You may
    still log in to PayPal to view your transactions history and personal
    information for a limited time.


    The funds in your account will be held for 180 days, due to the risk of
    outstanding chargebacks and complaints. After 180 days, any remaining funds
    will be available to you for withdrawal.
    For your protection, we have limited access to your account until
    additional security measures can be completed. We apologize for any
    inconvenience this may cause.

    To review your account and some or all of the information that PayPal used
    to make its decision to limit your account access, please visit the
    Resolution Center. If, after reviewing your account information, you seek
    further clarification regarding your account access, please contact PayPal
    by visiting the Help Center and clicking "Contact Us".

    We thank you for your prompt attention to this matter. Please understand
    that this is a security measure intended to help protect you and your
    account. We apologize for any inconvenience.

    Sincerely,
    PayPal Account Review Department

    IDK.
     
    almondj, May 9, 2008 IP
  17. wisdomtool

    wisdomtool Moderator Staff

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    #17
    Frankly what did is your transactions? Anything violating their TOS? Did they say anything about what issue? Seemed that they are too secretive :(

     
    wisdomtool, May 9, 2008 IP
  18. Psychic51

    Psychic51 Active Member

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    #18
    Personally, I think people are getting tired of PayPal.

    I've seen quite a few posts talking about how PayPal always sides with the buyer. That kind of practice invites abuse. All someone has to do is buy something and file a dispute. They get their money back and keep the item sold. It seems to be a popular scam.
     
    Psychic51, May 9, 2008 IP
  19. infofreek

    infofreek Peon

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    #19
    How could ever PAYPAL does that. It's your money, no matter how you earned it. Unless you violated any law implemented by the government, nobody can just seal your account.:mad:
    Did PAYPAL received any complaint from the law enforcement section from your country's government?
    How can they lock your account after receiving just one complaint from any unsung buyer, even without verification from you?
    This is RIDICULOUS man.
     
    infofreek, May 10, 2008 IP
  20. tsenseless

    tsenseless Active Member

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    #20
    I agree with the above statements..

    I've used paypal now for 4-5 years. I've had thousands of successful sales from people on every continent on this planet. I've yet to have a single fraudulent transaction or charge. People complain a lot against paypal, I just don't see how it's possible. I've had to call their support a few times in the past, there were no hold times, agents are always very friendly and helpful.

    I really just don't see how it is possible that they would just lock your account for no reason. I've even had my account accidentally with a negative balance for a week and they didn't close it.

    What were you doing? HYIP? Did your service meet their guidelines for allowable usage?
     
    tsenseless, May 10, 2008 IP