Paypal Account Limited Access

Discussion in 'PayPal' started by rldowling03, Nov 23, 2007.

  1. #1
    Ok, I went to buy a domain just now and then it said didnt have enough money so I went to check my account balanace and it said my account was limited. Reason is:

    Your account access has been limited for the following reason(s):

    23 Nov. 2007: We have reason to believe that your account was accessed by a third party. We have limited access to sensitive PayPal account features in case your account has been accessed by an unauthorised third party. We understand that having limited access can be an inconvenience, but protecting your account is our primary concern.

    Now they asked me to change my password and security question and also submit documents to verify my address. Now I did it all, but I didnt know what they meant by submitting proof of adress, well i know what it emant, but I didnt know what documents they needed, so all I did was take a photo of my bank statement with my address and bank details.

    Now my question is, why have they done this, it isnt clear from the reason they gave, adn do you think that the bank statement is enough for them??

    Thanks
     
    rldowling03, Nov 23, 2007 IP
  2. izeaus

    izeaus Banned

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    #2
    Proof of Id is any Government Id proof which you have Like DL or anything .. You just need to submit Bank;s Statement for Proof of Address and they will unlimit your account within some time frame
     
    izeaus, Nov 23, 2007 IP
  3. rldowling03

    rldowling03 Notable Member

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    #3
    Ok, so my bank statement is enough to show proof om my address?? Well thats good, I just dont wanna get into any trouble because I did nothing wrong
     
    rldowling03, Nov 23, 2007 IP
  4. LayLifeScience

    LayLifeScience Peon

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    #4
    PayPal regularly checks accounts and asks proof of identity. I reckon what happened to you was a random check. If you've really done nothing which is against their TOS, they could restore your account in a matter of days. I even know someone who's got his account back up in one day.

    Who composes those PayPal emails, by the bye? The syntax is horrendous.
     
    LayLifeScience, Nov 23, 2007 IP
  5. roky

    roky Peon

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    #5
    so have paypal remove ur limit???
     
    roky, Nov 23, 2007 IP
  6. roky

    roky Peon

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    #6
    @life
    do u knw the person behind all this????
     
    roky, Nov 23, 2007 IP
  7. LayLifeScience

    LayLifeScience Peon

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    #7
    Behind all the PayPal limitations? Aha. If only I knew, I could sell his identity for millions to the first angry PayPal user who can afford it. ;)

    But seriously, as I said, PayPal does random checks, especially if you've been receiving large amounts in your account. There's nothing to be afraid of if all your details are legit. You just need to follow-up on your case so PayPal does their end and lift your limitation.
     
    LayLifeScience, Nov 23, 2007 IP
  8. roky

    roky Peon

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    #8
    ya i know dat...........
    bt in how many days does paypal checks accounts??
     
    roky, Nov 23, 2007 IP
  9. roky

    roky Peon

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    #9
    & how com v know dat if our account has been resotred or it is in the process of restoring!!!!
     
    roky, Nov 23, 2007 IP
  10. LayLifeScience

    LayLifeScience Peon

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    #10
    I think it's a matter of luck, actually. I know someone who's been receiving thousands in his Premier account but hasn't been limited once in his two years with PayPal. I know another who's been using VCC for the last one and half years and hasn't been limited. But I also know a lot of people who have perfectly legit details who have been limited more than once for the past year.
     
    LayLifeScience, Nov 23, 2007 IP
  11. roky

    roky Peon

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    #11
    poor people!!!!
     
    roky, Nov 23, 2007 IP
  12. maahan

    maahan Banned

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    #12
    i faced this same problem last week and solved it with a phone call..
     
    maahan, Nov 23, 2007 IP
  13. rldowling03

    rldowling03 Notable Member

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    #13
    Yeah they just restored my account like 5 hours after I submitted my bank statement. So its all good. Must have been a random check so its all good.

    At least I know that I didnt do anything wrong
     
    rldowling03, Nov 23, 2007 IP
  14. izeaus

    izeaus Banned

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    #14
    they do so one time in all the accounts and once your account has been unlimited then you would not have to worry .. Now they will not limit your account in near future .. At least not with me.. I have been with paypal and once my account limitation's was restored I now transact in over thousand dollars per month
     
    izeaus, Nov 23, 2007 IP
  15. jammu143

    jammu143 Banned

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    #15
    bank state
    utiliy bill
    and photo id
    ican provide for u pm me
     
    jammu143, Nov 23, 2007 IP
  16. rldowling03

    rldowling03 Notable Member

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    #16
    No, I am an honest person jammu, I dont need your cheating ways to get into paypal.
     
    rldowling03, Nov 23, 2007 IP
  17. jammu143

    jammu143 Banned

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    #17
    so then submit original ones
     
    jammu143, Nov 23, 2007 IP
  18. roky

    roky Peon

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    #18
    take it man.....
    or u wont b able to get ur money back
     
    roky, Nov 23, 2007 IP
  19. izeaus

    izeaus Banned

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    #19
    That is the right way to go in ..
    Good that you keep the way .
     
    izeaus, Nov 23, 2007 IP
  20. octavia.maria

    octavia.maria Peon

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    #20
    Jammu, My account is being limited too. and luckily I haven't sent my merchandise. but Paypal is asking the tracking number for it.

    so, if you can help me with this...email me. I always open my email

     
    octavia.maria, Nov 23, 2007 IP