Paypal account is still limited, What Should I Do Now ? Please Help!

Discussion in 'PayPal' started by sweatlana, Mar 17, 2010.

  1. #1
    Hello friends,
    I am in a problem and I need your serious help. The problem is that on 2nd march I have got a payment from my client as personal and after this payment Paypal has limited my account because they need the verification for this payment. I have told them that I am link seller here and by mistake my client made this payment as personal. But my account is still limited and I am too much worried about it because my balance is suffering there. So please let me know what should I do now ?
    1. wait for paypal response because they said review is in process.
    2. I need to show them more proofs like sell thread or screen shots of conversation with clients. If yes then where I can upload the screens shots or more proofs.

    thanks
     
    sweatlana, Mar 17, 2010 IP
  2. keerthi143

    keerthi143 Well-Known Member

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    #2
    if your using indian paypal you can't send or receive personal payments from " Feb" month , then how can you receive personal payment ? and there are chance to lift the limited access if you submit the proof like thread in DP or other forum where you provided service and report if completed work and any proof that you have ...

    Good luck :)
     
    keerthi143, Mar 17, 2010 IP
  3. asadiyah

    asadiyah Guest

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    #3
    from your last thread pic attachment..
    did you already provide the answer and send it to paypal ?
     
    asadiyah, Mar 17, 2010 IP
  4. sweatlana

    sweatlana Well-Known Member

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    #4
    Actually they are asking about those payments which I have made before the feb ,2010.
    Here is the email from paypal to me:
    In order to proceed with the investigation of these funds, the following
    information must be submitted to PayPal:

    A full description of the item that was purchased, and the value of the
    item. If the payment was for a service, please describe the service
    purchased.

    Confirmation that you received the item or provide tracking if you shipped
    the item.
    Details of any other payments you sent or received that were related to the
    above transaction.
    Any information regarding the relationship or business affiliation you may
    have with the above party(ies).
    Email communication or written correspondence shared regarding the above
    transaction.

    Thank you for providing the information regarding the personal payments
    received in your account. In order to release the funds in your account,
    we will need additional information. Please provide us with one or more of
    the following:

    1. A copy of the invoice provided to the buyer for the work completed
    2. A copy of the work that was completed for your buyer
    3. A copy of the receipt provided to the buyer for the services rendered


    We would like to obtain as much information as possible about the above
    transaction(s), in order to expedite this investigation.

    Sincerely,
    Dan
    PayPal Account Review Department
    PayPal, an eBay Company
     
    sweatlana, Mar 17, 2010 IP
  5. mac83

    mac83 Active Member

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    #5
    1. Create an Invoice or if you already have one take the screenshot/scan the same.
    2. Scan your PAN card
    3. Mention that you have sold advertising link and links to your post where you sell those links.

    Once you login into you paypal, go to My Account >> Resolution Centre and you will find your case there. Just upload the above and it should get resolved in few hours.
     
    mac83, Mar 17, 2010 IP
  6. cool_PTC

    cool_PTC Peon

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    #6
    @Sweatlana.

    Did they limit your account because you requested for a bank withdrawl after receiving a personal payment? Farhad Irani has clearly mentioned on the blog that Personal remittances can be requested only by cheque. That is the sole reason for credit card also to be disabled for Indian PP users.

    Next month onwards, it seems to be very stringent and hopeful too, because
    - All bank accounts need to have PAN card, mandatory
    - Paypal needs to have PAN
    - CC withdrawls and personal bank withdrawls may come back becos PP might have got the licence for personal remittance
    - Xoom withdrawls might return to normalcy.
     
    cool_PTC, Mar 17, 2010 IP
  7. sweatlana

    sweatlana Well-Known Member

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    #7
    No, I had not asked for withdrawal after got the payment.

     
    sweatlana, Mar 18, 2010 IP
  8. xoomservice2010

    xoomservice2010 Peon

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    #8
    You can talk directly to the limitation department on paypal and ask for a help regarding about your acc
     
    xoomservice2010, Mar 19, 2010 IP
  9. cool_PTC

    cool_PTC Peon

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    #9
    @sweatlana

    What I don't understand is if you have received a personal payment on 01 mar and account limited on 02 mar , how did you request a withdrawl on 12 Mar and get it completed by 17/18 mar. As far as I know, if your account is limited then you cannot receive, send or withdraw the amount till 180 days
     
    cool_PTC, Mar 19, 2010 IP
  10. xoomservice2010

    xoomservice2010 Peon

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    #10
    yeah i agree with cool_ptc, you can ask the paypal limitation department and even asking them why u got banned will give you a good answer
     
    xoomservice2010, Mar 19, 2010 IP
  11. sweatlana

    sweatlana Well-Known Member

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    #11
    that is my 2nd account. I have 2 accounts in Paypal.
     
    sweatlana, Mar 20, 2010 IP
  12. sweatlana

    sweatlana Well-Known Member

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    #12
    which is the right way to talk with them ?
     
    sweatlana, Mar 20, 2010 IP
  13. sweatlana

    sweatlana Well-Known Member

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    #13
    But my Resolution Center Status is showing completed now so how I can upload a copy of my PAN card ? Is there is any other way to upload the scan documents ?

     
    sweatlana, Mar 20, 2010 IP
  14. mainhoondon

    mainhoondon Well-Known Member

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    #14
    you can scan ur pan card and add it there..
     
    mainhoondon, Mar 20, 2010 IP
  15. sweatlana

    sweatlana Well-Known Member

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    #15
    please tell me where to add scaned copy ?
     
    sweatlana, Mar 21, 2010 IP
  16. mac83

    mac83 Active Member

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    #16
    Well you can email them the details and include your transaction number in the same. Once you email, call them!
    (By the way sweatlana, you have a very sweet profile picture :).
     
    mac83, Mar 21, 2010 IP
  17. sweatlana

    sweatlana Well-Known Member

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    #17
    thank you so much.
     
    sweatlana, Mar 25, 2010 IP