Paypal account got hacked - Any cure?

Discussion in 'PayPal' started by X P S, Dec 19, 2009.

  1. #1
    Hi friends,

    My friend think his paypal (verified through bank) got hacked or he forgot its password. He doesn't know what CC number he entered, also he doesn't remember both of the security questions. It was quite old account. I think he entered random security information.
    Is there any way that he get back his PP? Because his email address is still working. Is it possible that paypal send him his password on his same email with which he registered on paypal?

    Thanks for your time
    :)
     
    X P S, Dec 19, 2009 IP
  2. radhika.writer

    radhika.writer Well-Known Member

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    #2
    Well he can try forget password but in that case PayPal will ask security questions and he need to answer them. Or else he can call PayPal and ask them for help but in that case also they might ask him to verify few things. If he don't remember anything and there isn't huge amount in that PayPal then he better move ahead and create another one.

    Thanks
     
    radhika.writer, Dec 19, 2009 IP
  3. dollarsrain-Joe

    dollarsrain-Joe Peon

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    #3
    its better to call them. they normally have a solution and are quite fast in solving issues.
     
    dollarsrain-Joe, Dec 19, 2009 IP
  4. tomiko

    tomiko Member

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    #4
    yeap. call them ;)
     
    tomiko, Dec 19, 2009 IP
  5. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #5
    Give them a phone call and proove that with some of info about himself that he is the real owner of that paypal account. Submit few of documents with name of himself on it as well.

    DON.
     
    deluxdon, Dec 19, 2009 IP
  6. bluebenz

    bluebenz Well-Known Member

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    #6
    Will they ask us to fax some document like ID card or driving license ?
     
    bluebenz, Dec 19, 2009 IP
  7. Paidi

    Paidi Well-Known Member

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    #7
    Contacting customer support is the first thing to do ! Do it quickly, else u may looose the money
     
    Paidi, Dec 19, 2009 IP
  8. prettybomb2008

    prettybomb2008 Peon

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    #8
    I think the best possible solution is have your friend call paypal I am pretty much sure they would have solution to this one ...And he needs to explain to paypal about his problems ..
     
    prettybomb2008, Dec 19, 2009 IP
  9. Mk3Design

    Mk3Design Member

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    #9
    Yeah, this really isnt something to ask for help here. First thing you need to do it call paypal, if they cant help you then call your bank/cc company and get it un-linked to paypal.

    This happened to me in like 2005 I think, it got hacked by a client, he tool $250 from my paypal ballance and put it into his account(idiot). Paypal helped me get my account back and gave me my money back, took about a month though.
     
    Mk3Design, Dec 19, 2009 IP
  10. Safetyfirst

    Safetyfirst Active Member

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    #10
    Yup the support staff will ask him to send some documents to verify if he is the actual owner of the account , so if he can send those documents tell him to contact their support , no other way about it.
     
    Safetyfirst, Dec 19, 2009 IP
  11. DamnTees

    DamnTees Active Member

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    #11
    If you contact paypal I believe they can go through some sort of verification process so you can get your account back.
     
    DamnTees, Dec 19, 2009 IP
  12. javs8189

    javs8189 Guest

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    #12
    Not only Paypal, but for every other service if you contact them and ensure all the neccessary details about the account are true, they can certainly help you.
     
    javs8189, Dec 19, 2009 IP
  13. Mr.ty

    Mr.ty Active Member

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    #13
    paypal not secure now.becareful friend....i think vcc god choise than CC
     
    Mr.ty, Dec 19, 2009 IP
  14. Moses8595

    Moses8595 Peon

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    #14
    I think he should give them a call,Then upload all documents
     
    Moses8595, Dec 19, 2009 IP
  15. X P S

    X P S Well-Known Member

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    #15
    Thank you friends... I emailed them and they replied that he can call 'em.
    Hope that he get his paypal soon.

    Actually it doesn't have much money...i think just 45$.... but the thing is that I need his paypal (even more than him :D LOLS)

    Thanks :)
     
    X P S, Dec 20, 2009 IP
  16. big-davy

    big-davy Peon

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    #16
    he can call them they will ask him some questions then he will get it back, it's easy :D
     
    big-davy, Dec 21, 2009 IP
  17. OldEgold

    OldEgold Peon

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    #17
    call customer care . and explain ur problem to them . sure they will help you to get back ur acc !
     
    OldEgold, Dec 21, 2009 IP
  18. on2track2

    on2track2 Member

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    #18
    hey the solution to your question is quite simple. if you don't remember security questions and cc number paypal will mail you (physical mail to the address on the account with your new generated password.. i'd this experience. so no worries paypal is great in this tactics.
     
    on2track2, Dec 21, 2009 IP
  19. webpromoterservice

    webpromoterservice Peon

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    #19
    the best thing is to call paypal to resove it for you.
     
    webpromoterservice, Dec 22, 2009 IP