Unprofessional website, not much details, no support what so ever. Guessing he's running a reseller, maybe 12-14 years of age hoping to make some money?
7/24 SUPPORT TİCKET Rofl? Same guy for sure its 24/7 by the way =) Which you don't have considering all you have is an order form on your website.
There is no phphostbot link back ? Is he using pirated phphostbot? People like this has just ruined this business. Lol "Full Securuty" What is that? Do you mean full security? And this is his service provider http://www.st1905.com/whois.php?domain=internetserviceteam&tld=com&lookup=>>&hilite=1 in other words netdirekt.de