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Payoneer support thread

Discussion in 'Payment Processing' started by PayoneerTeam, May 5, 2011.

  1. shakiba.proba

    shakiba.proba Active Member

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    #741
    I was post a query here 3 months ago but didn't got any reply from Payoneer yet!
    SEMrush
     
    shakiba.proba, Sep 9, 2015 IP
    SEMrush
  2. Tony Varghese

    Tony Varghese Member

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    #742
    Hey guys! We've been building Zilra, a Paypal/Payoneer/Skrill alternative for Indian freelancers and businesses. The application is still in pre-launch, but you will be able to sign-up to the application and understand how it works. Please check us out at https://www.zilra.co and let me know what you think. I'd be happy to schedule a call to explain how you could receive payments at a 0% fee.

    Please feel free to reach us - support (at) zilra.co
     
    Tony Varghese, Nov 15, 2015 IP
  3. shakiba.proba

    shakiba.proba Active Member

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    #743
    Where is payoneer support team?
     
    shakiba.proba, Nov 24, 2015 IP
  4. vegalinks

    vegalinks Well-Known Member

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    #744
    I have real bad experience with payoneer, First They said card is shipped which never arrived then they added another card in account which results the same. now after so many emails and support requests no one bothers to even get back to me. So my thought about this company is just some bunch of guys working non seriously and non professionally.
     
    vegalinks, Dec 5, 2015 IP
  5. jewelraz

    jewelraz Active Member

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    #745
    @Payoneer

    Why my clients need to upload photocopy of their secure information (e.g. National ID, Driving License or Passport) to you guys? They don't have Payoneer and they opened their bank account in their own countries with these info. Now why are you asking for such info and holding payment on my end?!
     
    jewelraz, Dec 6, 2015 IP
  6. Agent000

    Agent000 Prominent Member

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    #746
    Surely the reason is freakin obvious! There is so much fraud from your country they need to protect themselves and other users.
     
    Agent000, Dec 7, 2015 IP
  7. jewelraz

    jewelraz Active Member

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    #747
    What kinds of fraud? It seems you are talking about your country.

    My clients are real and they paid me through their master/visa card. Now under what authority Payoneer asks such info?
     
    jewelraz, Dec 7, 2015 IP
  8. Agent000

    Agent000 Prominent Member

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    #748
    Seriously? If you want to use their service you use it under their terms and conditions. If you don't like it them go somewhere else!
     
    Agent000, Dec 7, 2015 IP
  9. Atikur

    Atikur Active Member

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    #749
    I want to open an account on Payoneer. But how can I do that? Do I need any referral in order to open account on Payoneer?
     
    Atikur, Dec 7, 2015 IP
  10. Agent000

    Agent000 Prominent Member

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    #750
    Agent000, Dec 7, 2015 IP
  11. jewelraz

    jewelraz Active Member

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    #751
    Yeah, right. I use their services but not my clients. I have uploaded my documents to them already. Now they are asking my client's personal information. Are you an agent of Payoneer? I am not sure what's your agenda. If you are a normal Payoneer user then you would find this situation very odd. Payoneer might follow "US Regulatory Law" but my client who lives in Belgium why he should upload his personal details to Payoneer? Doesn't make any sense.
     
    jewelraz, Dec 9, 2015 IP
  12. Agent000

    Agent000 Prominent Member

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    #752
    I have nothing to do with Payoneer. What you are failing to grasp is that you have no choice but to either comply with what they want or not use their services. Bitching about it here will not change it.
     
    Agent000, Dec 9, 2015 IP
  13. jewelraz

    jewelraz Active Member

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    #753
    It's not bitching. Are you a girl? It's Payoneer support thread and as a member of DP I have right to say my problem or issue in support thread. If you can't reply properly then don't write anything. Don't say anything that sounds like you are their rep. You are consistently bitching other members for Payoneer. So you stop bitching.
     
    jewelraz, Dec 9, 2015 IP
  14. Agent000

    Agent000 Prominent Member

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    #754
    You were the one complaining about payoneer ... thats called 'bitching'!!!
     
    Agent000, Dec 9, 2015 IP
  15. jewelraz

    jewelraz Active Member

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    #755
    You were arguing with other members for Payoneer. If they said something bad about Payoneer you were the one who started to sing sweet song for them. Thats called "agenda"
     
    jewelraz, Dec 10, 2015 IP
  16. Agent000

    Agent000 Prominent Member

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    #756
    No agenda. I merely pointing out the realities of you agreeing to their terms and conditions, so if you want to use them, then you have to comply with them. You bitching about their terms and conditions here at DP is not going to change their terms and conditions. You need to take off the tinfoil hat.
     
    Agent000, Dec 10, 2015 IP
  17. MechanicWeb-shoss

    MechanicWeb-shoss Active Member

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    #757
    Actually there may be some reason behind that, including but not limited to, the IP they were using may be black listed somewhere, have poor IP reputation, IP physical address doesn't match with the address on their card, phone number did not match, email did not match... and a lot others.

    Your clients may be in good faith but there is something that triggered a flag and to clear that flag Payoneer asked physical proof. It has become a norm in fighting fraud.
    What if Payoneer didn't ask for these documents and processed the transaction and then they faced a lawsuit someone claiming that someone made the transaction without authorization from the card owner? They would have to spend a lot in defending that lawsuit.

    I know it's a bit frustrating and sometimes you will be at risk of not getting paid at all, but this is how the system works.
     
    MechanicWeb-shoss, Dec 18, 2015 IP
  18. dragansk

    dragansk Active Member

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    #758
    Hi. I want to ask you. can I use my Payonerr master card on my Skrill account?
     
    dragansk, Jan 11, 2016 IP
    bojan92 likes this.
  19. RakkyStock

    RakkyStock Greenhorn

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    #759
    Hi.
    Help me please. I need use my card now.

    My card is blocked.
    Why blocked my card?
    How to unblock my card.

    Thank you.
     
    RakkyStock, Jan 13, 2016 IP
  20. Agent000

    Agent000 Prominent Member

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    #760
    And how do you expect any one here to have the remotest idea why your card is blocked?
     
    Agent000, Jan 13, 2016 IP