Payoneer support thread

Thanks for the great feedback!

Sorry to hear about the mobile app issue - can you please send me a message with the approximate date/time this happened, and your mobile device details (operating system, device model)?

 

Hi,

My account is blocked without any reason. Can you please read this Reference number: LTK12153010658802X.
I've been waiting for last 4 days for reply.

Please help me.
Does Payoneer have any branch in Bangladesh?

 

Hi,

I've received my card and activated it, my us payment service was approved (i got an email saying it was enabled), I've added my us payment service to my paypal account, onscreen instructions asked my to varify my bank account by either giving them my bank of america login passcode, call and a small deposit from paypal, or two small deposits from paypal and i just have to type the exact amount once it shows on my bank transcript. My question is will that show up on my payoneer transactions when i log in to my account? or someshere else? its been two days now and i dont see anything

 

Why Payoneer take long time (4-5 days) in each reply?
Please check this Ticket# LTK12153010516805X

 

I see that our customer support department is already processing this inquiry, and you should be receiving an update within 24 hours.

@zarks: Yes, the amounts will show up in your Payoneer account payment history.

E-mails take a few business days to be reviewed. For immediate support we also offer telephone and live chat assistance.

Your e-mail should be reviewed within 24-48 hours.

 

@Nissim-Payoneer Hi, My name is Muhamad Murtaza. I applied for payoneer account/card, but haven't got a reply yet. I have heard a lot about that but didn't experienced yet. I contacted your support on live chat but they were of no help. So please look in to my account. My account isn't approved yet. I don't know what your requirements are but your persons haven't even contacted me yet. So if they need anything from me, I can send them. I got email which states:

Please help me.

 

Hi.

Applications generally take several business days to be reviewed. You should be receiving an e-mail with further details within the next 24-48 hours.

 

Thanks Nissim,

My card is on the way. Please let me know can I verify my Paypal bank account through Payoneer US payment service account?

 

Yes - if you have a valid PayPal account, under your name, that supports withdrawal to a US bank, you can add your US Payment Service and withdraw funds to your Payoneer account.

Keep in mind that this still must be in accordance with PayPal rules and regulations, and also Payoneer's Terms and Conditions for the US Payment Service.

 

Thanks for the info.

Can you please provide me details step by step instructions 'How to add Payoneer US payment service on Paypal?"

 

This is really a question that you should direct to PayPal, however they do provide some how to videos on their forum: https://www.paypal-community.com/t5/Tips-from-Moderators/New-PayPal-How-To-Videos/td-p/529328

 

We've announced some great new updates and services - read about it here: https://forums.digitalpoint.com/thr...nt-service-withdraw-to-bank-and-more.2704530/

 

Hi, I have question, Does payoneer allow to change complete billing address including country ?

 

You can change your billing address at any time via your Payoneer online account. If the new address is in a different country, you will need to contact us in order to make the change. You can contact us via e-mail, telephone, and live chat at: http://www.payoneer.com/ContactUs.aspx

 

So far, I've used it for personal. However, I do see how it could be useful for business.

 

You should be careful about posting this kind of information on a public forum. You sould do this via private message.

 

How can I find out my Payoneer referral URL Link?

 

I have been waiting for a month for them to process my application. Does it usually take this long?

 

This page shows you how: http://www.payoneer.com/payment-services/en/referafriend/homepage/index.aspx
Note that the banner only shows up on your online account once you receive and activate your card.

Applications should be reviewed within several business days - can you please send me a message with the e-mail you signed up with? I'll make sure your application is reviewed ASAP.

 

Hello Nissim,

I have been using Payoneer for over an year now and uptill now my experience has been pretty positive.
Though I do have a question that I need clarification about, actually I got the Payoneer Debit Card through Odesk but Its been almost(or pehaps over) 3 months that I havent transferred any funds via Odesk, however I am expecting a 'private load' sometime soon. Would that be a problem ?
I ask that since I remember reading that inorder to keep getting private loads I must get funds via odesk atleast once every 3moths.